Gary Rome Hyundai
Holyoke, MA
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1,320 Reviews of Gary Rome Hyundai
I needed a car but was limited to what I could get. Mark Baron met my constraints and got me into a car that surpassed my expectations. I received great value by getting a car through Mark and Gary Rome Hy Baron met my constraints and got me into a car that surpassed my expectations. I received great value by getting a car through Mark and Gary Rome Hyundai. The best car purchasing experience I have ever had. They did not have the exact car and did not try to push me into purchasing what they had on their lot. They found the exact car I wanted and delivered it within a reasonable amount of time. Mark took the time to listen to what I needed, what I could afford, and what I wanted. I have never experienced this level of service before with any dealer. The car they delivered was more than perfect. I am impressed with the level of care they provided during the sale. More
We shopped for, and bought, a new Santa Fe this past week. We got GREAT service at Gary Rome! It is not often that a sales experience feels like customer service rather than a high-pressured shake-do week. We got GREAT service at Gary Rome! It is not often that a sales experience feels like customer service rather than a high-pressured shake-down. Keith Brecher (and Cliff) were the reason we chose to buy from Gary Rome. Truly. I wanted a base model, manualTucson and had done my reasearch. They listened! They didn't try to pressure me to move up in cars or get added features. In the end, we ended up with a higher model vehicle than we planned, but it was completely our choice after a test drive and hearing about the incentives. It was a great deal! And, when I needed to come back in on a Sunday to sign paperwork with my husband... they didn't try to rush us. Truly a great buying experience. Not what I anticipated at all. We have bought four Saturns in the past many years because we liked that type of experience. We were so sad when Saturn closed... but Gary Rome felt just like that. I feel like the people there will know who we are when we come in. They appreciate the business. The value each customer. Thank you! More
Great shopping experience without the hassle. Glenn, Ed and Cliff were very honest, friendly, upfront and helpful when purchasing a 2010 Hyundai Genesis Coupe. I told all my co-workers how easy the whole p and Cliff were very honest, friendly, upfront and helpful when purchasing a 2010 Hyundai Genesis Coupe. I told all my co-workers how easy the whole process was and how happy I was with the new car. I would certainly return back for purchase of the next car. More
I have had great experiences with Gary Rome, I financed an elantra in 2005, Loved it but had to sell it because I lost my job.I recomended my sister Sandy to go there,to buy a car, my other sister Mary bou an elantra in 2005, Loved it but had to sell it because I lost my job.I recomended my sister Sandy to go there,to buy a car, my other sister Mary bought an sonoma, and my other sister lori bought a sonata, I have had a ford ranger for the past 4 years and went back to huyndai to look over their used vehicals. John (my personal car sales person )came right to me and assisted me in purchacing a Kia soul that I absolutly fell in love with. I have to say John made the whole process look easy, well it was for me... but for him.... he did alot of leg work. I can not believe how fast and efficient he was through it all. Thank you John. I love my new Ride and I love GARY ROME HUYNDAI. THANK YOU TO ALL THAT MADE THIS POSSIBLE FOR ME. I still cant believe its mine. Ruth Balbony More
This is the second car that I have purchased from Gary Rome Hyundai and I highly recommend this dealership to everyone! My first experience here was when my daughter, who had just graduated from college, Rome Hyundai and I highly recommend this dealership to everyone! My first experience here was when my daughter, who had just graduated from college, bought her first new car in September of 2001 and that car is still going strong. My mother-in-law bought a new Sonata here in 2002 and then my best friend bought an XG350 in 2004. I bought my new ElantraGT in 2003 and four of my friends and three of my neighbors have bought various Hyundai models because of me. Last month, my best friend bought a 2011 Elantra because her XG350 had been totalled and yesterday, I bought my new 2011 Elantra Limited! I am giving my 2003 Elantra(which has 147,000 miles on it and looks like new) to my daughter. This dealership goes out of its way to satisfy their customers from purchase to excellent service! John Linnehan is an excellent salesperson and Cliff is a top-notch Sales Manager. I can't say enough about the warm, friendly atmosphere of Gary Rome Hyundai and everyone I know agrees. Now, my 86-year mother-in-law wants to buy a 2011 Sonata! More
Our salesman, Keith Brecher, along with his finance manager (Ed) were very pleasant to deal with. Keith was very knowledgeable of the vehicles were were interested in. We found the staff at this dealer manager (Ed) were very pleasant to deal with. Keith was very knowledgeable of the vehicles were were interested in. We found the staff at this dealership to be friendly and not pushy. I would most certainly refer a friend to this dealership. More
I highly recommend Gary Rome Hyundai and my salesperson, Jason Cisek. They gave me an excellent deal on a certified pre-owned 2010 Hyundai Sonata. This was my first used car purchase. In the past I'd only b Jason Cisek. They gave me an excellent deal on a certified pre-owned 2010 Hyundai Sonata. This was my first used car purchase. In the past I'd only bought new cars, but was tempted this time after discovering the sizable discounts on CPO cars over new ones. With CPO cars, you still get the balance of the generous Hyundai manufacturer's warranty, providing peace of mind. As a rookie used car shopper, I admit that I was a little stressed out going in. But Jason quickly reduced my anxiety and made this process easy for me. In fact, his friendly, professional, non confrontational approach made the process rather fun! They had the exact car I was looking for. They took care of all the little details to get it ready (registration, state inspection,...), and I picked it up a few days later. There were no unpleasant surprises in the entire process. To summarize, I am a very satisfied customer and will definitely return the next time I'm in the market for a family sedan! More
I was in search for a Honda when my friend, who owns 2 Hyundai's already, recommended me to Gary Rome Hyundai. I reluctanly said ok lets check it out, which would turn out to be a great decision. On my fi Hyundai's already, recommended me to Gary Rome Hyundai. I reluctanly said ok lets check it out, which would turn out to be a great decision. On my first visit the salesmen were friendly and greeted me with a smile. I was still unsure about what I wanted and they helped me narrow my choices down to my lifestyle and practicalities. I then went to 4 other Hyundai dealerships in the area to get some pricing on the new Sonata Turbo. My last stop was Gary Rome and after talking pricing and options, not only did I find out I was lied to by the other dealers, but they had the most competetive price. So I made my decision and every step of the way they personally helped with insurance, registration, loans etc. I was greeted by Gary and he assured me they will help me 110% and he went out of his way to make sure my service was above and beyond. Very good experience I would recommend this dealer to others. More
My experience at Gary Rome Hyundai was great! I previously went to Balise Mazda in West Springfield and had an horrible experience. My application was not processed properly and I never recieved a previously went to Balise Mazda in West Springfield and had an horrible experience. My application was not processed properly and I never recieved a phone call from the sales people. At Gary Rome I met John Linnehan and right away took great care of me. I have no credit but John was very honest and did not lead me on. He told me waht car was best for me and really tried to get my loan approeved. It took about a week but they tried everything to get the loan approved. I ended up purchasing a new 2011 Elantra and couldn't be happier.Everyone I met at Gary Rome was very nice and helpful. I would recommend Gary Rome Hyundai to anyone. When I'm ready to trade in I will go to Gary Rome. :) More
My overall experience for my girlfriend and I buying two brand new cars at such young ages, was a great time, they made the entire process very easy and answered every question the right way. I would recomm brand new cars at such young ages, was a great time, they made the entire process very easy and answered every question the right way. I would recommend my entire family to do business with gary rome and ask for michael pijar, he is honestly a phenomenal salesman. Thank you Gary Rome Hyundai for helping me with this blessing im truly grateful!!! More