Gary Rome Hyundai

Because my 2024 Hyundai ELANTRA is only two years old, I was supposed to get a free oil change. I ended up paying $520. I was told that yearly, certain things must be done to my car. I previously had a 2018 was supposed to get a free oil change. I ended up paying $520. I was told that yearly, certain things must be done to my car. I previously had a 2018 ELANTRA for six years, and never had this happen to me with that car. I was never told that these things must be done every year. When I went for an oil change on my 2018 ELANTRA, that's all I got unless an issue was found. I have less than 3000 miles on my car. $520 is an awful lot of money! I believe I was needlessly talked into this. I could have declined, but I said to go ahead and do it because I was told it was necessary to have it done. But now thinking of it all, I am very upset, I almost feel as if I have been scammed, and now have a very low opinion of this dealership. More

My entire experience was amazing. Robert was professional and extremely helpful. This was the smoothest car buying experience I have ever had! Robert was professional and extremely helpful. This was the smoothest car buying experience I have ever had! More

Alyssa was super helpful and guided me towards the best repair path for my car repair path for my car More

Went in for a State Inspection, but got a "fail" because one safety item, a lighting device wasn't working. However, the device (daytime running light) is not a required safety lighting device to be inspec one safety item, a lighting device wasn't working. However, the device (daytime running light) is not a required safety lighting device to be inspected according to the Massachusetts RMV and Massachusetts Vehicle Check. Daytime running lights is equipment that is not even on many vehicles registered in Massachusetts. I attempted to have this lighting device fixed at Gary Rome Hyundai back in January, but was given an estimate of approximately $1000 to get this lighting device back in operation. I believe this was an error on the inspector's part at Gary Rome and when I challenged this I wasn't given the time of day. More

Excellent dealership-bought two cars there-great service department-nice friendly people-welcoming and knowledgeable department-nice friendly people-welcoming and knowledgeable More

My car was done in a timely manner and the shuttle service was great and n time. service was great and n time. More

Service was great. Alyssa was great and so everyone else. Took me right in . I was there for a recall on my Tucson. Will recommend Gary Rome to all friends and family Alyssa was great and so everyone else. Took me right in . I was there for a recall on my Tucson. Will recommend Gary Rome to all friends and family. More

It’s the number one dealer ship period! Well organized and very respectful to all customers, very happy 😃 Well organized and very respectful to all customers, very happy 😃 More

Went in for a safety recall on 3rd seat airbags . What told its all set but they did not do the recall. Good job What told its all set but they did not do the recall. Good job More

I recently went to buy my first car after my starter family car I inherited broke down. Luis was really sweet and made sure I felt heard and that all of my questions were answered. The car I bought was family car I inherited broke down. Luis was really sweet and made sure I felt heard and that all of my questions were answered. The car I bought was quite a find and Gary Rome Hyundai did a fantastic job with the detail work to get it ready for pickup. I'm so happy to have found this place and highly recommend to others looking for cars. More