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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
1,035 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,035 reviews

September 05, 2024

Pleasant people to deal with and good work on the vehicle. Will return for further service. More

by WOODY290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ccc
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Sep 05, 2024 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

September 05, 2024

Appallingly bad service experience. Will never go there again. They had no interest in making sure I was a satisfied customer. More

by LEEFELDSCHER
Recommend Dealer
No
Employees Worked With
service dept
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Sep 05, 2024 -

Gary Rome Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Lee, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 04, 2024

Working with Gary Rome to purchase my latest vehicle was a great experience. I would recommend. More

by GKKINGSLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Gary Rome Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 04, 2024

Always great service and helpful staff! They were attentive and helpful as I’ve come to expect and appreciate. More

by RAA.LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent
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Sep 04, 2024 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

September 04, 2024

Was scheduled for recalls, had a loaner/rental vehicle, everything was completed in a timely fashion. Advisors were respectful and understanding. More

by LMFORTINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan- Service Advisor
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Sep 04, 2024 -

Gary Rome Kia responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gary Rome Kia to be a positive one. Please don't hesitate to reach out if you need anything else!

September 04, 2024

The staff is always competent, hospitable and trustworthy. They communicate well what needs to be done, what was done and what is advised going forward. More

by NSTIMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 04, 2024 -

Gary Rome Kia responded

Thank you for your review! We'll pass along your kind words to our team, and we truly appreciate your business!

September 04, 2024

Work done efficiently. Customer courtesy are pleasant and accommodating.Courtesy ride in the area if needed . More

by RETTASDOORWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 04, 2024 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 03, 2024

Prompt service. Honest estimates and very reliable and courteous. I would for sure recommend them for sales and service. More

by BDP3669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Williams
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Sep 03, 2024 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

September 03, 2024

Kay was absolutely wonderful. Reaching out and explained everything my car needed repairs on every step of the way. More

by Samantha Rossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
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Sep 03, 2024 -

Gary Rome Kia responded

Thank you, Samantha! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia. We look forward to having you as one of our valued customers for many more years to come!

September 03, 2024

Service was good. My problem with the car was fixed. Service was quick. I didn’t wait too long. More

by daystarlett
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 03, 2024 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your service experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

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