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Gary Rome Kia

Enfield, CT

4.4
1,035 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,035 reviews

April 25, 2025

I’ve been taking my car 3 times already to the service department but no one can reset oil change system. This was not the first time and last 3 times same problems happened. I was supposedly get a call More

by jessica_yun00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayliana Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Gary Rome Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, Jessica, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 23, 2025

It was clean , my appointment was first thing in the morning so it wasn't very busy, and the employees were attentive and pleasant. More

by Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Gary Rome Kia responded

Mom, thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad Kayliana and our team were able to help, and we hope to see you again!

April 21, 2025

Super happy with the car. Sales team made buying the car easier than I imagined. Everyone was nice. Would buy another car from them. Thx More

by RICKSCHULITZ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lavelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brusso, Carter ?
Apr 21, 2025 -

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia. We look forward to having you as one of our valued customers for many more years to come!

April 14, 2025

Kay is a courteous and helpful new addition to the team. She fits right in ! Thanks for following up on my paperwork and getting everything situated. More

by Lynda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eve Trisdan
Apr 14, 2025 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 12, 2025

The dealership is great yet I am disappointed in Kia headquarters and I n the vehicle . The transmission on my Niro failed and they would not cover it under warranty. More

by DNH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jovan McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Gary Rome Kia responded

We're sorry to hear about this. We would love to see if we can assist with Kia Corporate. Please feel free to contact us directly, or let us know the best way to contact you and we will reach out.

April 11, 2025

Friendly staff always willing to help available for any questions. The cleaning and vacuuming of the car is fantastic. Great experience. More

by Patricia Wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

April 10, 2025

This dealership is like no other. It is friendly and at the same time very helpful but not pushy.Justin is the best.He was so helpful and just a great person to speak with and deal wit More

by SPGRANDPA228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 08, 2025

Fast, courteous and always a pleasure to do business with. I have been with the dealership for 6 years, and have no plans to change that. More

by LORIJJ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in sales was excellent
Apr 08, 2025 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gary Rome Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

April 08, 2025

I have a history with these gentlemen. My interactions with them have always surpassed my expectations. This latest interaction was due to my 2021 mars orange Kia Soul being totaled in a More

by MICHELEBOYLE728
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Leduc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lavelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Gary Rome Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Gary Rome Kia!

April 06, 2025

Best car buying experience of my life! Justin was amazing! He went out of his way to get me the exact car I was looking for! He was efficient during the sales and delivery processes, wh More

by TRISHWANG11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!