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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
1,050 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,050 reviews

June 07, 2025

Always an awesome experience at Gary Rome Kia in Enfield. Dan Fortes was amazing at finding my dream vehicle and going over all the functions inside and out.I understood every step of the process.Steve Lipta More

by Amyboyer71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Fortes
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Jun 07, 2025 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 03, 2025

I find the service department so helpful, honest, and polite, this does makes a difference More

by Tricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Tricia, and we hope to see you again!

June 03, 2025

I was greeted promptly with a great attitude and the work was completed in the time promised at the agreed upon estimate More

by GARYROMEKIAEMPLOYEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

June 02, 2025

Quick recall job way faster than said. That was good. Was offered a free wash - I will decline next time. Car was dirtier than when I arrived. More

by DEREKDALLAS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayliana Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Gary Rome Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. We will bring this to the attention of our Service Director and we will do better next time. We really do appreciate our customer's feedback, thank you.

June 01, 2025

Customers are treated with respect and courtesy when they ask questions about their vehicle. This is what brings the customer back for further service on their vehicle. More

by WKISS47212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2025 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 31, 2025

Great service Great service, very knowlegeable. Friendly staff Always happy with service Good good good More

by ROBERTOTORRES75
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
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May 31, 2025 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 24, 2025

KIA is simply the best in all aspects of buying, leasing or service! Absolutely Excellent More

by Patti523
Recommend Dealer
Yes
Employees Worked With
Trisden Toccaline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisden Toccaline
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May 24, 2025 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 06, 2025

The staff is very friendly. The service is excellent! They shuttle me home and called me when my car was ready. No complain complaints from me. More

by KWHITE52021
Recommend Dealer
Yes
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May 06, 2025 -

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia. We look forward to having you as one of our valued customers for many more years to come!

May 05, 2025

Poor communication between parts and service Poor communication on pricing and availability between parts and service More

by spooner.bruce
Recommend Dealer
No
Employees Worked With
Kayliana Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
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May 05, 2025 -

Gary Rome Kia responded

Hi Bruce: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 03, 2025

My lease was very easy & everything was explained from start to finish. Staff was always free & willing to answer any questions I had to the fullest More

by MBOWEN517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bruso
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May 03, 2025 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

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