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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
1,171 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,171 reviews

January 22, 2026

Amazing! So easy with them. They figure out the problem and solution. Had a loaner car for us ready and got Kia in quick to fix everything. Couldn't be happie More

by Kishi23
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
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Jan 22, 2026 -

Kishi23 responded

Amazing! So easy with Gary Rome. They figure out the problem and solution. Had a loaner car for us ready and got Kia in quick to fix everything. Couldn't be happier with their service!

Jan 23, 2026 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

January 21, 2026

Gave quote for 16K service at over phone and then charged more than double when picked up. $170 for an oil change and $180 to change out a cabin filter replacement + a $51 “shop charge” to pad an already out More

by docusf51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayliana Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2026 -

Gary Rome Kia responded

Thank you for your feedback, and we’re truly sorry for the confusion during your visit. It appears there was a miscommunication regarding the service that was quoted, as the pricing provided reflected an oil change rather than the full 16,000-mile service. This has been reviewed with our team to help prevent this from happening again. We appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to earn your business.

January 18, 2026

Nice waiting area, clean and good snacks. Friendly staff Didn't wait for long, knowledgeable staff More

by Ilene.ortiz0212
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
Report | Print
Jan 19, 2026 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 17, 2026

I was greeted immediately. All of my questions and concerns were addressed. Car was washed AND vacuumed! Couldn't be happier with the service I received Thank you More

by ADRIENWIMS
Recommend Dealer
Yes
Employees Worked With
Angel
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Jan 17, 2026 -

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia. We look forward to having you as one of our valued customers for many more years to come!

January 17, 2026

They got my car done sooner than I thought Done ? ? They did a good job More

by JOHNTW317
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
Report | Print
Jan 17, 2026 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 17, 2026

Car wash no soap. Added windshield solvent when I said no solvent. They sent me an appointment for July when I did not ask for it. Please cancel thank you More

by Pegster222
Recommend Dealer
Yes
Employees Worked With
Rivera
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Jan 17, 2026 -

Pegster222 responded

Ever since I bought my car from Gary Rome I have been going there for service. I received a quote for recommended work. Total 3476.62. Crazy I tell you. Front brakes almost 700 and back brakes 717. Are these parts made of gold. I will continue go for oil changes and recalls, but all other work I will find a mechanic that I can trust.

Jan 18, 2026 -

Gary Rome Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 16, 2026

Very happy X x x x x x X x c x x x x More

by STACKR44
Recommend Dealer
Yes
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Jan 16, 2026 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gary Rome Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

January 15, 2026

I didn't work with dealership, only repair shop Repair shop was very professional and courteous. More

by PATRICIA.NORTON12359
Recommend Dealer
Yes
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Jan 15, 2026 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 14, 2026

Dan is amazing. He immediately greeted me and my husband when we came inside. He cared about what we wanted in a vehicle. He didn’t try to sell us anything we didn’t More

by DrDez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Fortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2026 -

Gary Rome Kia responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 14, 2026

Dan greeted my wife and me warmly as we entered the establishment. He made us feel at ease and simplified the process, ensuring that everything was clear and understandable. Throughout the entire trans More

by Keith R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Fortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2026 -

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia. We look forward to having you as one of our valued customers for many more years to come!

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