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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
1,159 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,159 reviews

January 10, 2026

Excellent friendly service. I like the idea of covering driver's seat with plastic to prevent dirt from getting on it. More

by URSULAODONNELL
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
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Jan 10, 2026 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

January 08, 2026

Horrible experience,Gary Rome has no idea about car mechanics , just over charging customers for diagnostic tests and never know what's wrong with the car ! More

by Mahafizmartin
Recommend Dealer
No
Employees Worked With
Kayliana Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
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Jan 09, 2026 -

Gary Rome Kia responded

We sincerely apologize for your frustration and disappointment. We understand how upsetting it can be when vehicle concerns aren’t resolved as expected. Our diagnostic process is designed to accurately identify concerns, and we regret that this was not your experience. We would welcome the opportunity to review your concerns and address them directly. Can you please reach out to our Service Manager, Todd DiBiasi at your convenience.

January 04, 2026

they have always taken good care of me with all my car purchasing needs over the years More

by STORE3833
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brusco
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Jan 04, 2026 -

Gary Rome Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

January 02, 2026

Had a good experience and I always go with Gary Rome for my car service from the year 2018 when I purchased the car there More

by VINODH.VIJAY
Recommend Dealer
Yes
Employees Worked With
Angel Rivera
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Jan 02, 2026 -

Gary Rome Kia responded

We’re so happy to hear you’ve had a good experience and that you’ve been part of the Gary Rome family since 2018. Thank you for your continued trust—we truly value your business and look forward to your next visit.

December 31, 2025

John Bruso is great John has always been helpful and friendly I would buy from him again More

by JACOBDOSER
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Nathan
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Dec 31, 2025 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

December 27, 2025

Great experience! This is the second purchase I've worked with D’Angelo on in the last few years. Always a pleasant, efficient and friendly process. I appreciate the r More

by CHRISTINA.LIACOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karissa Leduc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Fortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Angelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

December 26, 2025

Service was excellent. They even offered a ride home while I wait and called me and picked me up when it was done More

by DUNN622
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
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Dec 26, 2025 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 25, 2025

Too expensive and not willing to take coupon unless printed Too expensive for oil change tire rotation and not willing to take coupon unless printed More

by Maelagana
Recommend Dealer
No
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Dec 30, 2025 -

Gary Rome Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 24, 2025

Once I paid for parts no one communicated with me. I had to leave countless messages and go myself to find out about the status. Then after a delay in parts, having my car for a month, not even a word More

by mikuszewkim
Recommend Dealer
No
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Dec 30, 2025 -

Gary Rome Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 23, 2025

They were very easy to work with and responded quickly. I appreciated how easy the process was. More

by CRISTIN.HOYT15
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Nathan
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Dec 23, 2025 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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