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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.5
1,325 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,325 reviews

July 07, 2026

I had a pretty frustrating experience as things were not followed up on as promised, nor were things taken care of as promised, without my close follow up and attention to detail. I had to handle things on More

by JJALOUDI143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Telesha Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Fortes
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

Gary Rome Kia responded

Thank you for sharing your feedback. We're sorry to hear your experience didn't meet your expectations. Clear communication and following through on our commitments are priorities for us, and we apologize that we fell short. We appreciate you bringing this to our attention and will use your comments to improve. If you'd be willing to discuss your experience further, we'd welcome the opportunity to learn more and help address your concerns.

July 07, 2026

Great Great all great syaff angel was great I think thats more than enough Awesome More

by usama77788
Recommend Dealer
Yes
Employees Worked With
Angel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Rivera
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Jul 07, 2026 -

Gary Rome Kia responded

We’re delighted to hear Angel and our team delivered an outstanding service visit for your EV9. Thank you for the enthusiastic feedback; we look forward to caring for your Kia again soon.

July 06, 2026

Fair price, no surprises, easy process. Why would you want more words? Happy and satisfied. More

by Jkowal61
Recommend Dealer
Yes
Employees Worked With
Jovan McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jovan McGowan
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Jul 06, 2026 -

Gary Rome Kia responded

Thank you for the great review! We're thrilled to hear you found the process easy, the pricing fair, and that there were no surprises. Your satisfaction means a lot to us, and we appreciate your support.

July 05, 2026

Last oil change over 200 bucks with the forced oil additive and extra oil. This time 150 so did i get screwed last time ??? Twice i had repairs pushed on me and the told it will go in vehicle file . W More

by Eguerin68
Recommend Dealer
No
Employees Worked With
Angel Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Rivera
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Jul 06, 2026 -

Gary Rome Kia responded

Thank you for your feedback. We're sorry to hear your recent experiences left you feeling this way. Service recommendations are based on your vehicle's condition and manufacturer guidelines, and any additional services are always optional. Oil change pricing can also vary depending on the type and quantity of oil your vehicle requires, as well as any additional services performed during the visit. We never want a customer to feel pressured or uncertain about the work recommended. We'd appreciate the opportunity to review your previous visits with you and address your concerns directly. Please reach out to our Service Manager Trisden 860-253-4753 at your earliest convenience.

July 05, 2026

The service member was very professional and actively taught to put my car's and my needs front and center. My car was handled with car and given quality service. Looking forward to my next service appoi More

by MONICAABDULLAH
Recommend Dealer
Yes
Employees Worked With
Angel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Rivera
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Jul 05, 2026 -

Gary Rome Kia responded

It is wonderful to hear Angel provided professional service and prioritized your needs for your Kia Soul. We look forward to seeing you again at your next service appointment.

July 04, 2026

Professional and polite. Vehicle was completed when promised. Angel checked in on me a couple of times which was nice. More

by JOHN33WILLIAMS
Recommend Dealer
Yes
Employees Worked With
Angel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Rivera
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Jul 04, 2026 -

Gary Rome Kia responded

Thank you for sharing your experience. We’re glad your Sportage Hybrid was completed on schedule and that Angel’s check-ins were helpful. We appreciate your trust in our team for your Kia service.

July 01, 2026

Always kind, accommodating, personable and very knowledgeable Never feel pressured or manipulated, like most other dealers. More

by KATELKNIGHT1983
Recommend Dealer
Yes
Employees Worked With
Aaron
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Jul 01, 2026 -

Gary Rome Kia responded

Thank you for your wonderful review! We're so glad you always feel welcomed, respected, and well taken care of by our team. Providing a knowledgeable, pressure-free experience is exactly what we strive for. We truly appreciate your trust and look forward to seeing you again!

July 01, 2026

John Bruso was awesome! Found the vehicle options and price we wanted. We consider him to be very honest trustworthy and always answers our calls. This the 6-7 th new veh More

by JMACKJR
Recommend Dealer
Yes
Employees Worked With
Ivy Velez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bruso
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Jul 01, 2026 -

Gary Rome Kia responded

Thank you for your incredible loyalty and for sharing your experience! We're honored that John has earned your trust over the years, it means the world to us. Thank you for being part of the Gary Rome Kia family, and we look forward to helping you for many more years to come!

July 01, 2026

Service reps were patient, willing to listen and understand my questions and concerns. Only reason I didn't give a 5 is because I think the service reps are lacking expertise in EV vehicles. They di More

by JEN.HUEIFEN
Recommend Dealer
Yes
Employees Worked With
Angel Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Rivera
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Jul 01, 2026 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback. We're glad to hear our service team was patient, listened to your concerns, and worked to assist you. We also appreciate your comments regarding EV expertise. As electric vehicles continue to evolve, we're committed to expanding our team's knowledge through ongoing training so we can provide the level of information and service our customers expect. Thank you for bringing this to our attention, and we hope to provide you with a 5-star experience on your next visit.

June 30, 2026

Always a great experience, Brian is the best, I've experienced buying all of my vehicles with him. Everyone I've met is hands down very friendly, I would recommend this dealership 10/10. More

by ASHLEYFIGUEROA987
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Boglisch
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Jun 30, 2026 -

Gary Rome Kia responded

Thank you for your continued trust and loyalty! We're thrilled Brian has made each vehicle purchase a great experience. We appreciate your recommendation and look forward to helping you again in the future!

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