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Gary Rome Kia

Enfield, CT

4.4
1,034 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,034 reviews

May 18, 2023

People are awesome, friendly atmosphere. The technician kept me informed during the servicing of my car More

by BWHITE3853@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
La'Toyia Martell
May 18, 2023 -

Gary Rome Kia responded

Thank you for the compliment! We are glad to hear you experienced a welcoming environment. Thank you for your business!

May 18, 2023

I’ve brought my car in to this dealership 4 times for an issue with my trunk and they still can’t get it right. More

by Micah B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 22, 2023 -

Gary Rome Kia responded

Thank you, Micah, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 18, 2023

Very professional yet has a family atmosphere. They had answers to all my questions. I More

by JULIAMORRISSETTE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Gary Rome Kia responded

Thank you for the compliment! We are happy to hear that you had a great experience with us. We appreciate your business!

May 12, 2023

I felt like my vehicle concerns were not only valid but also their priority to make sure that it was thoroughly addressed. More

by GGLYNN30@GMAIL.COM
Recommend Dealer
Yes
May 14, 2023 -

Gary Rome Kia responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

May 08, 2023

Great to work with Why do I have to say eleven more words, I gave my opinion More

by MDBEAUCHAMP4
Recommend Dealer
Yes
Employees Worked With
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Stevens
May 09, 2023 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

May 06, 2023

The staff was incredibly helpful and made my first car buying experience go smoothly. Everything was made very easy to understand. More

by Gabrielle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dangelo Sanchez
May 08, 2023 -

Gary Rome Kia responded

Gabrielle, thank you for the compliment! We are very happy to hear that you had a great experience. Thank you for being a member of the Gary Rome Kia Family!

May 05, 2023

It was not very good Everything with the problem when I call in The car was also full tank of gas so that the gas light was on More

by WWW.G
Recommend Dealer
No
Employees Worked With
John Bruso, John Bruso
May 08, 2023 -

Gary Rome Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 03, 2023

Recall on Kia Sorrento. Recall was taken care of as cars are easily stolen. Thanks More

by JAREICHELT
Recommend Dealer
Yes
Employees Worked With
Service
May 03, 2023 -

Gary Rome Kia responded

Thanks for sharing about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

May 03, 2023

The team was easy to work and there was a good inventory to see and understand the choices More

by RFD1LIMESTONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 02, 2023

The guys where excellent couldn't expect more then what was received I have 2 cars now from them More

by JASONWARD06078
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Gary Rome Kia responded

Jason, thank you very much for the compliment! We pride ourselves on excellent customer service and we are very happy to hear you experienced that. Thank you for being a part of the Gary Rome Kia Family!

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