Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gary Rome Kia
Enfield, CT
854 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the Forte, Sorento, Soul, Optima and Sedona, making us a good choice as your Enfield Kia car dealer.
Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams.
Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 854 reviews
April 05, 2022
Excellent customer service from Hector. It made getting a new transmission very easy, had a loaner brought to me and was done the next day! It made getting a new transmission very easy, had a loaner brought to me and was done the next day! More
by JEAN91975
Verified CustomerEmployees Worked With
Hector
Helpful April 05, 2022
The staff were very helpful and called yo be sure which services they were performing. Very professional and courteous when interacting services they were performing. Very professional and courteous when interacting More
by cmehan
April 03, 2022
Purchased my 4th car , love love ,love this dealership. Highly recommend to anyone my salesperson Anthony Santinello was nothing short of AMAZING Highly recommend to anyone my salesperson Anthony Santinello was nothing short of AMAZING More
by Amyboyer71
April 03, 2022
great staff - knowledgeable- willing to meet your needs - an overall pleasant experience would recommend to others an overall pleasant experience would recommend to others More
by TOMSHOLLY
April 03, 2022
Takes very great care of the CPU’s timers and service is always done in a timely manner. always done in a timely manner. More
by Nasia Torres
April 03, 2022
I was in a rush when I brought my car in for an oil change the guys were great and communicated the whole time on how long and how much longer it would take! change the guys were great and communicated the whole time on how long and how much longer it would take! More
by jennifer.ramos02
Employees Worked With
Service department, all were great
April 02, 2022
Had my car towed there due to engine failure. It was my understanding that my engine failed and needed to be replaced according to my mechanic. The service department said they did an “update” b It was my understanding that my engine failed and needed to be replaced according to my mechanic. The service department said they did an “update” but never explained what that meant. They said the vehicle was fine now. I was so distraught over the incident and the possibility of this happening again maybe in a busy highway next time to lose power that I have since traded in the vehicle for something other than a Kia. I read many reviews indicating that these engines had failed for many and had subsequently been replaced which is what I believe should have been done for mine! This was definitely a safety issue that was not handled properly. More
by Lindahoff
Employees Worked With
I do not know their names.
April 02, 2022
Service dept set up 3 appointments to fix a covered seat belt issue and do an alignment after installing 4 new tires I purchased from. You. 3 weeks later seatbelt is still hanging from the ceiling an seat belt issue and do an alignment after installing 4 new tires I purchased from. You. 3 weeks later seatbelt is still hanging from the ceiling and they forgot(? to do the alignment. I was without my vehicle for 3 Saturdays and had to get a ride also each weekend. I finally told them I wasn't coming back even if the alignment was free...NO CONFIDENCE!! More
by BARBARACOCCOMO
Employees Worked With
Hektor in service..very nice. ...Tristan...NO listening skills
April 02, 2022
Service was great! The technician suggested I have my tires rotated along with the oil change and I appreciated that. The service was quick and employees were pleasan The technician suggested I have my tires rotated along with the oil change and I appreciated that. The service was quick and employees were pleasant and helpful. More
by JUDY25
Employees Worked With
