Gary Rome Kia

Always clean, friendly staff, it always takes a little longer than they say, but they are a busy service center, so understandable. longer than they say, but they are a busy service center, so understandable. More

Anthony the salesman was very helpful with the whole buying process. Will defiantly use Gary Rome in the further. buying process. Will defiantly use Gary Rome in the further. More

We couldn’t ask for a better sales man than Dangelo. He’s the best He’s the best More

Had my car serviced on 2/28/22 and Trisden, asst. service mgr, is my go to person. He is professional, honest and listened to my concerns about my 2016 Kia Forte5. It has been sluggish the past few service mgr, is my go to person. He is professional, honest and listened to my concerns about my 2016 Kia Forte5. It has been sluggish the past few weeks and diagnostically they could not find any thing wrong. However, the tech checked the spark plugs and found they needed to be replaced along with the PVC. Also changed the air filter and did the oil change. Trisden was very honest which I very much appreciate and just did not say we can't find anything wrong with the car. Every issue was addressed and the car runs great now!! Also, Trisden had the car returned to me at my home, which is wonderful. Great service and nice staff!! Sandy Hunsinger More

Incredible customer service! From sales to financing everyone was wonderful! Will be back for our fourth lease with you in a few years! From sales to financing everyone was wonderful! Will be back for our fourth lease with you in a few years! More

I find the staff at Gary Rome Kia to be extremely nice. Service managers, technicians, everyone. I am a little disappointed that Kia corporate doesn't have a fix for my 2022 vehicle. That the push button Service managers, technicians, everyone. I am a little disappointed that Kia corporate doesn't have a fix for my 2022 vehicle. That the push button start often takes several tries...or that the fuel saving auto stop is not working. I have been told to bring the vehicle back when it's warmer and they will try again. That will be a third day without a vehicle. Not Gary Rome issue...it is a Kia issue More

My service experience was great. Hector was very knowable about my car. Thank you so much Hector was very knowable about my car. Thank you so much More

First time using their service department and I will now keep them in mind for future service work. Overall a good experience. I will stop in and check out Kia when I am buying my next car. keep them in mind for future service work. Overall a good experience. I will stop in and check out Kia when I am buying my next car. More

They did a nice thorough job when I was there. We were moving recently which resulted in our car spending about 4 months outside in a rural area, and their courtesy inspection resulted in the te We were moving recently which resulted in our car spending about 4 months outside in a rural area, and their courtesy inspection resulted in the technician finding a mouse nest in our cabin air filter! More

Always go here for emissions testing. Great service. Very friendly and timely. They don't pressure you to buy a new car either. Great service. Very friendly and timely. They don't pressure you to buy a new car either. More