Gary Smith Ford Inc.

Purchasing a car from Gary Smith was a great experience. Service is another story they do not have appointments but they claim come in between 0730 and four, get in before four and we can get you in, showe Service is another story they do not have appointments but they claim come in between 0730 and four, get in before four and we can get you in, showed up for first service on new vehicle. Got there at 1:30 they are booked up. Decided to go elsewhere got an appointment with Ford in Crestview the next day super friendly and great service. Will not be coming back to Gary Smith. More

My grandfather was and is to this day the longest employee FORD ever had. He worked under Henry Ford. If he and Henry Ford himself saw the shabby work that was done to my new F250 truck today, they w employee FORD ever had. He worked under Henry Ford. If he and Henry Ford himself saw the shabby work that was done to my new F250 truck today, they would have been fired on the spot. I only brought in for an oil change and rotation. Well the oil was changed and a messy job at that.. I have oil all over my new engine.. Smells Lovely. Secondly: when they brought the truck out, I noticed my wheels in the front still had the same brake dust as when I arrived with.. So that tells me; No one touched them for a rotation.. So Hubby asked service guy.. Did they rotate.. Oh yea they rotate Left to Right.. Uh No.. When you Rotate wheels They GO Front to Back.. Everyone knows that. He insisted that is How Ford does it.. (Meanwhile when you look at the wheels you can clearly see no one has touched the tires..) But if that is how the Customer wants.. Now that is how the Manual says to do it.. So off the Truck goes Back to the bay.. when it returns.. Service guy said they got it all done for ya.. we then asked for the Service Manager.. to speak to him.. Told him of everything and requested a sheet of all work done on truck we never got. He was very apologetic and took the time to talk to the hubby. Well we did not buy this truck there as it is one of those with the 7.3 Godzilla engine and hard to find. I guess I got profiled by the mechanic when he looked at the ticket and saw a girls name.. Oh its a girl and she don't know if I do this or that.. Well, I know a lot about Cars.. I am a gear head.. so If you see my name on a ticket again for repair.. Ya better fix it and do it right.. I'm still pissed about my new truck getting this happened to it.. I paid a lot of money for this truck.. and just got a xxxxty oil change. Y'all need to clean my engine and do it RIGHT the first time!!! More

Buying new or used, see Rob Sansonia!! He provides excellent customer service, will help put you in a vehicle at the price you want, and goes the extra mile to make purchasing a car a pleasant and exp excellent customer service, will help put you in a vehicle at the price you want, and goes the extra mile to make purchasing a car a pleasant and expedited process! More

Marcus Zingaretti is a fantastic salesman that will go the extra mile to find you the perfect vehicle at a great price. He has all the resources and connections to make the deal work in your benefit, to g the extra mile to find you the perfect vehicle at a great price. He has all the resources and connections to make the deal work in your benefit, to get you into a car you never imagined could be yours. I couldn’t ask for a better experience at Gary Smith Ford. The variety on the lot & Marks guidance helped me find exactly what I was looking for!! More

Want to take the time to say go see Rob Sansonia at Gary Smith Ford. He is the best in the business and he will do whatever it takes to get you what you want and need......so go see Rob Sansonia Smith Ford. He is the best in the business and he will do whatever it takes to get you what you want and need......so go see Rob Sansonia More

We went to look at some used vehicles and were greeted by Rob! He took us on a few test drives and was very knowledgeable about the vehicles. He was a lot of fun to be around, not a stick in the mud or pushy Rob! He took us on a few test drives and was very knowledgeable about the vehicles. He was a lot of fun to be around, not a stick in the mud or pushy! I highly recommend going to see him for your next car! More

For the first 45 years of my life I’ve never wanted a Ford before, but the way Rob Sansonia presented the Focus it literally took my breath away. Ford before, but the way Rob Sansonia presented the Focus it literally took my breath away. More

Rob Sansonia is the man. if you are looking for a vehicle #Ask4Rob. He will work hard to get you what you like at a price you can afford. #Ask4Rob. He will work hard to get you what you like at a price you can afford. More

Love Rob Sansonia! He is knowledgeable friendly and takes care of me! I’m looking for a 4 Runner now and can’t wait to see what he can find this time! care of me! I’m looking for a 4 Runner now and can’t wait to see what he can find this time! More

Rob Sansonia is the only sales person my family or I will work with when shopping for a new car. He went out of his way to help my daughter get into her Ford Escape. He is a pleasure to work with and he make work with when shopping for a new car. He went out of his way to help my daughter get into her Ford Escape. He is a pleasure to work with and he makes the whole process enjoyable -hard to imagine when purchasing a new ride. Absolute pro! More