Gastonia Chrysler Dodge Jeep RAM

A salesman who listens Daniel is amazing at his job. He focused on listening to what I wanted to accomplish (which some salesman don't do), he focused on what I said I was l Daniel is amazing at his job. He focused on listening to what I wanted to accomplish (which some salesman don't do), he focused on what I said I was looking for in a vehicle, and then he was able to provide me a solution with an amazing new car! Some dealers are all about the sale but Daniel 100% cared about what I needed and made it happen! I'd recommend him to everyone! More

Highly recommend! Pulled into this dealership after driving 2-3 hours away to look at 12-15 dealerships who did nothing but try to push me to buy vehicles I did not wan Pulled into this dealership after driving 2-3 hours away to look at 12-15 dealerships who did nothing but try to push me to buy vehicles I did not want, or to go over my spending budget. I was very aggravated and to the point that i wanted to give up. Daniel did nothing but listen to exactly what I was looking for, and provide me with those things. I told him my budget and he got me out of the door with the car I wanted for that price. Upon leaving the dealership Daniel felt more like a friend then a salesman. He entertained my son throughout the whole visit and paperwork- giving him snacks, and playing games. He took 30+ minutes helping me fasten his car seat in the new car to make sure it was safe and properly installed. He took time to show me every detail of the car... the heated seats, the navigation, the automatic trunk, etc I called him after purchasing the car to ask a question and again, he felt like a friend, happy to hear from me, and answer all of my questions. I never once felt pushed to do something I didn’t want to do. I felt very comfortable and am for sure I made the right decision About purchasing from this dealership. I honestly don’t think I’ll purchase from anywhere else. I can’t thank you guys enough. More

Truck Purchase Gerald was very friendly and knowledgeable about the truck I wanted and gave me a very professional and enjoyable experience with buying my truck Gerald was very friendly and knowledgeable about the truck I wanted and gave me a very professional and enjoyable experience with buying my truck I would highly recommend Gerald to anyone More

No Pressure Had the 1500 RAM I wanted. Had everything done in just a couple of hours. See Danny Craig he was a great help. Happy with the price. Had the 1500 RAM I wanted. Had everything done in just a couple of hours. See Danny Craig he was a great help. Happy with the price. More

Car buying experience Austin and Jordan are awesome salesmen, and I strongly recommend that anyone searching for a new or used vehicle give these awesome guys a try as they Austin and Jordan are awesome salesmen, and I strongly recommend that anyone searching for a new or used vehicle give these awesome guys a try as they were extremely courteous and knowledgeable!! The owner was also extremely helpful in making sure my deal was finalized!! I only gave them 4 stars because of jason, of whom is one of the floor managers, was extremely rude and acted as if he didnt care as to whether or not a vehicle was sold as he quoted me 1 price with an attitude and walked away. Overall, awesome place to buy, but however that one employee needs not interact with customers. Thanks to the rest of you!!! As you know who you are!!! More

Great experience I bought my first car from Gastonia Chrysler Dodge Jeep Ram and it was a great experience, everyone was so friendly and helpful. I would definitely re I bought my first car from Gastonia Chrysler Dodge Jeep Ram and it was a great experience, everyone was so friendly and helpful. I would definitely recommend. More

Buying first new jeep My fiancé and I traded in our two vehicles and bought a brand new wrangler from this dealership. At the time, the website they were using wasn’t worki My fiancé and I traded in our two vehicles and bought a brand new wrangler from this dealership. At the time, the website they were using wasn’t working, but Jeremiah did a great job of getting all of our trade in information and paperwork done as quickly as he could. Walked out a very happy customer. More

Great Experience I have purchased 2 Jeeps from Gastonia Jeep. They make the process very easy and Austin was very helpful in my purchase. He was very easy to work with I have purchased 2 Jeeps from Gastonia Jeep. They make the process very easy and Austin was very helpful in my purchase. He was very easy to work with and worked with me to get the deal done. More

Great service I appreciated the assistance I received in selecting a new car. It was the only dealership I visited where the salesman actually knew about all the fe I appreciated the assistance I received in selecting a new car. It was the only dealership I visited where the salesman actually knew about all the features each car had. The transaction was smooth and easy! More

Buyer Beware DO NOT BUY from this dealership I got my first jeep from Gastonia dodge a couple years ago. The finance officer tried to add several months to my loan after all the discussions of fi I got my first jeep from Gastonia dodge a couple years ago. The finance officer tried to add several months to my loan after all the discussions of finance were already agreed on. Good thing I know how to read! Then the Jeep wrangler they sold me (which was used) was missing a tpms sensor, spider gears in rear differential were chewed up, center window control only worked part of the time, evap system was bad, and the roof leaked. Took it to service a couple of times a they pretended to fix these things, but never did, just band aids. One time they broke the handle off my drivers door and another time didn't even put the door back together correctly, which ended up scraping my arm getting in. Another time they left their handheld gadget in my jeep and I had to drive all the way back to give it to them. I finally had it with the lemon Gastonia jeep sold me so I decided to trade it in. I went to Lake Noman Jeep and the experience was simply amazing. Their service department has been nothing but awesome. Treated respectfully every time I go there. The service is top notch. I like them so much I drive from Dallas to Lake Norman for service. It was years since I had been to Gastonia jeep and I was in a pinch and didn't want to drive to Lake Norman jeep, so I decided to give them another chance for an oil change. It's only an oil change right? Well what a huge mistake that was. When I arrived I was not greeted. Stood by the front door waiting for someone to call me up but no one did (there was no one else in line) So I took that as a que to get the xxxx out of there. But I look back and my jeep had like three cars behind it. When I was getting ready to walk out they finally waved me over. I told them I was part of the Jeep wave program and I wanted full synthec oil like Lake Norman was putting in it. The service rep told me "you get what you get" . Honestly at this point I was speechless, but figured screw it at this point. It took them 3 hours!!! You have got to be kidding me, 3 hours for an oil change. Didn't even thank me for my business. The funniest part of this is the Lake Norman owner apparently owns the Gastonia jeep as well. How in the xxxx do you have a stellar business in Lake Norman and turn around and have scrubs/criminals in Gastonia? Conclusion: Do not buy from Gastonia Jeep, and NEVER EVER use their service department. More