
Gastonia Chrysler Dodge Jeep RAM
Gastonia, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I worked with Carlos, Mike and Paul. All three were fantastic, fast and a pleasure to work with and made the transaction painless and transparent. fantastic, fast and a pleasure to work with and made the transaction painless and transparent. More
Brad made this buying experience my best one ever. Communication was straightforward and to the point. He understood my budget/needs and wants and worked hard to seal the deal. Communication was straightforward and to the point. He understood my budget/needs and wants and worked hard to seal the deal. More
Jim was extremely accommodating and able to get me into the vehicle I wanted at the price point I wanted. The whole process was smooth, easy and hassle free. 10/10 Recommend this dealership! the vehicle I wanted at the price point I wanted. The whole process was smooth, easy and hassle free. 10/10 Recommend this dealership! More
Jason Beard was my sales rep and he was awesome! I bought a truck and realized after the next day that It wasn't the one I wanted. Went back and he got me into the truck I really liked. He was very friendly a truck and realized after the next day that It wasn't the one I wanted. Went back and he got me into the truck I really liked. He was very friendly and caring. More
Best vehicle purchase experience ever! Arturo Granados Best vehicle purchase experience ever! Arturo Granados took my call and quickly gathered the information I was requesting. Before making the almost Best vehicle purchase experience ever! Arturo Granados took my call and quickly gathered the information I was requesting. Before making the almost two hour drive to the dealership I spoke with Jason, the sales manager, to make sure we had an agreement on the price. Once I arrived Arturo had the truck ready and I decided to see what they would offer me for my current car. I had an idea of what I would take and they can back on the high side of what I was thinking. They were quick with paperwork and tending to my transaction. I never felt like they were taking longer than needed. The last step of car buying is always the dreaded finance office. Mike made this part just as quick and easy as the rest of my time at the dealership. All of the paperwork was correct and ready for me to sign. There was no pressure to buy coverage or spend extra money on things I did not want. I have seriously walked out of a dealership at this point in a transaction in the past after getting angry at a finance manager. Mike could not have done a better job. He answered my questions, explained the documents, and gave me a copy of everything we signed. I met back with Arturo and he gave me the keys to my new truck, reviewed how to operate some of the trucks features and wished me a safe drive home. I sat in the truck for a minute feeling like I was missing something. It was all too smooth and enjoyable. This was the first time I left a dealership after purchasing a new vehicle that I wasn't mad. Usually there is at least a moment or two that you look back on and think, "that could have been handled better". In the case with Gastonia Chrysler Dodge Jeep Ram they were true professionals every step of the way. I would send a friend or family member to their dealership without hesitation. Thanks Art, Jason, and Mike! More
Best buying experience I have had in years. Carlos was very informed and efficient, which was much appreciated. Trade in process was also easy and fast. very informed and efficient, which was much appreciated. Trade in process was also easy and fast. More
Gerald has been our salesman for many years. He helped us with information on the Ram 2500 Hemi 6.4 vs a diesel engine to make the best decision for our needs. And he allowed us time to think about this deci with information on the Ram 2500 Hemi 6.4 vs a diesel engine to make the best decision for our needs. And he allowed us time to think about this decision without the typical "what can I do to get you in this vehicle today" mentality. Thank you Gerald for all your information, time and patience! More
We were blown away by Donte's professionalism. He was able to put our concerns at ease and answer all our questions. Most impressive was his knowledge of the model Jeep we purchased (i.e., features, hor able to put our concerns at ease and answer all our questions. Most impressive was his knowledge of the model Jeep we purchased (i.e., features, horsepower, highway/city mileage, etc.). If we ever purchase another vehicle from this dealership, I hope he can assist us again! More
Matthew was Great, I called the dealership when I saw the Ram 1500 on the web site and Matthew answered the phone. Told him I would like to come and look and drive the truck. I have never owned a pickup befo Ram 1500 on the web site and Matthew answered the phone. Told him I would like to come and look and drive the truck. I have never owned a pickup before always had SUVs. When I got there he greeted me and my wife and truck ready to test drive. Absolutely no pressure at all, had not purchased a vehicle since 2012. Introduced me to his manager they worked up a deal and I said I would buy it. Ask them if they would hold it and I would come back the next day to purchase it and they said yes they would. Matt and this dealership were a pleasure to buy from highly recommend them also no pressure on the gentleman who did all the paperwork. Thanks again More