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Gates GMC Nissan
North Windham, CT
3,856 Reviews
We here at Gates GMC Nissan CT are glad to be at your service. We value all of our customers and want to make sure that you have an excellent experience here at our Connecticut GMC/Nissan location. If you are coming in for service, enjoy free wifi internet access in our leather couches in our service lounge, get a complimentary coffee and car wash with every service visit, even if it is just for an oil change. Can't make it to North Windham, CT that is fine, we will come to you for anything!! Need to get an oil change, want to look at a new car, need a ride to work, we do it all here at Gates GMC Nissan CT. Call us today or stop down and visit, your 100% satisfaction is our goal and promise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,856 reviews
September 30, 2020
My experience in dealing with Chris Reddy at Gates GMC/Nissan was a very good experience. I stopped in to look for a used midsize truck and at that initial visit they did not have what I was looking GMC/Nissan was a very good experience. I stopped in to look for a used midsize truck and at that initial visit they did not have what I was looking for in my price range and style. Within 3-4 days I was contacted to come in and see a trade they just received in which I did and subsequently purchased the truck. It was good to see how much emphasis they placed on the "Safety Check" and then continued to repair what they felt was deficient. After this first experience in working with Chris and Gates I would certainly consider returning and also telling others of my good experience. Thank you all. More
by rvanger
September 30, 2020
This is our 3rd purchase from Gates and the experience has always been friendly and very knowledgeable. Great people to work with. I would definitely purchase another vehicle from Gates. has always been friendly and very knowledgeable. Great people to work with. I would definitely purchase another vehicle from Gates. More
by Mark K
September 27, 2020
Bought my 3rd vehicle from Ralph at Gates and each time received great service. Ralph is a conscientious, knowledgeable and caring person who wants you to have the best vehicle for your needs. Great exper received great service. Ralph is a conscientious, knowledgeable and caring person who wants you to have the best vehicle for your needs. Great experience. Highly recommend! More
by Mariem0501
Employees Worked With
September 24, 2020
Gates dealership, particularly, Paul Bacon, were excellent to work with buying my new car. No pressure and super accommodating. Won’t go anywhere else moving forward. excellent to work with buying my new car. No pressure and super accommodating. Won’t go anywhere else moving forward. More
by Abby L
September 23, 2020
Excellent sales service, received exactly what I was looking for. JP was very professional and was very helpful. I would highly recommend to friends and family. looking for. JP was very professional and was very helpful. I would highly recommend to friends and family. More
by Kyle
Employees Worked With
September 20, 2020
I had a great experience here at gates and got the best help possible. I’d highly recommend gates, and Nick in particular to anybody who is looking for a new car. He has helped both my sister and mom and n help possible. I’d highly recommend gates, and Nick in particular to anybody who is looking for a new car. He has helped both my sister and mom and now myself and he did a fantastic job getting me the best price for my car! More
by anthony.toce
Employees Worked With
September 18, 2020
My experience was friendly and informative. The salesperson was very knowledgeable and willing to explain anything I needed to know about the car and/or the sales transition. Thanks for the great a salesperson was very knowledgeable and willing to explain anything I needed to know about the car and/or the sales transition. Thanks for the great attention and service. More
by toojoursgjr@GMAIL.COM
September 17, 2020
Communication through out the whole prosses was not up to the level a five star dealership should be! The whole process from the quote to delivery of the vehicle was full of miss communication. The quote th the level a five star dealership should be! The whole process from the quote to delivery of the vehicle was full of miss communication. The quote that was sent to me was different from the contract that was full of extra add on that drove the price up. The contract had to be rewritten twice because of it. At delivery the truck had blemishes that where overlooked and once brought to the attention of the sales man JP where never followed through. I had to made phone call after phone call to find out what was going on. Never once did they follow up on the problems that I had during delivery.. I had to go to another dealer to get things handled in a professional manner. This is not the first vehicle that I have purchased there but it will be the last one from this dealership. And I will not recommend this place to anyone. As far as I'm concerned once I signed the paperwork they where onto the next customer with no regard of keeping a customer happy after the sale. More
by adamkins8
September 12, 2020
Ralph, was knowledgeable about the cars he sells, understood my situation and was very helpful explaining my options, I have nothing to says but I’ve never seen such a awesome group of people, I woul understood my situation and was very helpful explaining my options, I have nothing to says but I’ve never seen such a awesome group of people, I would recommend anyone to come and purchase a car from Ralph thanks is not enough More
by rose4042
Employees Worked With
September 10, 2020
I continue to be stunned at the consistently high level of professionalism at Gates. I am not exaggerating when I say that you set the standard. of professionalism at Gates. I am not exaggerating when I say that you set the standard. More
by Tom B
