
Gates GMC Nissan
North Windham, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,870 reviews
Great experience. Nate was incredibly knowledgeable and friendly. He was able to answer all of my questions. He also made this experience completely enjoyable, bendin Nate was incredibly knowledgeable and friendly. He was able to answer all of my questions. He also made this experience completely enjoyable, bending over backwards to honor my requests. More
The Best Nissan place! I live about 40 minutes from this dealership and have bought a car from them three times. I live in a town that has a Nissan dealership 5 miles from m I live about 40 minutes from this dealership and have bought a car from them three times. I live in a town that has a Nissan dealership 5 miles from me but I won't go there. The friendly staff are much appreciated and I never feel like I'm being lied to as in most dealerships. Bob has been my salesman since I started and he is the BEST! More
My experience with Nate @Gates Buick Nate is very knowledgeable about the vehicle I was interested in. He is tentative to my needs & explained the lease process in detail. I was very comf Nate is very knowledgeable about the vehicle I was interested in. He is tentative to my needs & explained the lease process in detail. I was very comfortable talking with him. He went the xtra mile to accommodate me. I hope to be a long time customer of his & Gates. More
Turning Tragedy into Bliss This past Friday I was involved in a bad accident in which my small car rear-ended a large SUV, most likely totaling my vehicle. I was devastated. The This past Friday I was involved in a bad accident in which my small car rear-ended a large SUV, most likely totaling my vehicle. I was devastated. Then, I searched on line at Gates GMC's wesite for information about a replacement vehicle. I was contacted promptly the next morning by Devonte Banks. Tellingly, his first concern wasa not about the car I had requested information about, but about my well-being after this accident. This was the first clue as to the 180 degree turn that my experience was about to undergo. Devonte, over the coming three days, treated me with compassion, caring, and great advice about my situation. He was personable, without being pushy. He was caring in a genuine manner. His advice on several fronts was much appreciated. He was, in many ways, my insurance consultant, my car salesman, and, most importantly, my friend. He made this experience the most satisfying car buying one of my life. What a drastic change from Friday evening. I would be remiss, however, if I did not say that I was treated very well by the entire Gates GMC team. From Devonte to Chris Messier, to each of the people who I met in my journey, Gates GMC treated me and my family with respect and with dignity. I know that it is cliche, but truly at the Gates family of dealerships, I was treated like a member of the family, I cannot thank them enough, especially Devonte, for making me feel so positive about this experience. Kudos to the enture Gates team. You all have won back a once and futute customer. More
2001 Corvette The purchase of a 2001 Corvette at Gates was seamless and pleasurable. The facility was very clean and comfortable. Everyone had a great attitude , Th The purchase of a 2001 Corvette at Gates was seamless and pleasurable. The facility was very clean and comfortable. Everyone had a great attitude , Thanks again More
Great service and expertise in vehicle and finanancing. I gave the high ratings as worked with great people. Good inventory and knowledgeable people. Fast service and great telephone response. I have pur I gave the high ratings as worked with great people. Good inventory and knowledgeable people. Fast service and great telephone response. I have purchased many vehicles through Gates and given out Ralphs name extensively. I believe I will have the same grat experience with this Armada as the ones I have had in the past. More
Gates GMC/Nissan I have always had a great experience with Gates. I've purchased from them twice and came to them upon recommendation of my uncle. They have always tak I have always had a great experience with Gates. I've purchased from them twice and came to them upon recommendation of my uncle. They have always taken the extra step to help me and are great people. More
Great people Jay Handfield is the best car salesman ever. Jay is very knowledgeable and helpful. Martin did a fine job standing in for Jay when Jay was busy. Ch Jay Handfield is the best car salesman ever. Jay is very knowledgeable and helpful. Martin did a fine job standing in for Jay when Jay was busy. Chris Messier did a great job going over the details. Tom Gates did a good job, He almost got me to the price point I wanted. An outstanding job by all. More
Many Good Things To Say! I have spent much time in this dealership over the past four months. Nick Florentino sold my youngest daughter her Murano in November. He sold my midd I have spent much time in this dealership over the past four months. Nick Florentino sold my youngest daughter her Murano in November. He sold my middle daughter a Rogue in January and then I purchased a Murano this past week. We all view Nick Florentino as "our" salesman. He is very patient, kind, funny and knowledgeable. He listens and gives his opinion. He goes above and beyond to help you. He even offers to bring in vehicles from other dealerships, even though it means he won't get the sale. I began looking and test driving before my lease was up. He learned what I liked and I could call him about a car and he would tell me if he thought I would like it. He answered truthfully and I trusted and knew he was right because he would respond with answers reflecting what I had expressed as my desired elements in a car. My car was totaled and I had to find a vehicle quickly. Because we had so much history, he was able to make the process less stressful. I had to look while I was in pain and overwhelmed by the loss of my car and the agencies contacting me to settle. Nick was fantastic. Nick Truax did my paperwork and he is so gracious and funny. He was patient and ver kind. We had also dealt with Chris Messier and were very pleased with his service as well. He even made the effort to stop by while I worked with Nick Truax, just to say hello and as how I was doing after hearing about the accident. Ryan Lapierre aka, our "Doorman" is a wonderful manager. He is fair and professional. We appreciated his steady handling of our deals. Denny Gates is such a friendly and personable manager. He is aware of what is going on in the showroom and conscientious about how long deals take. He greets customers and remembers you when you return. More
The BEST !! Nick Florentino made this experience the best ever. He listened to me ... answered my questions ... and within a very short time, showed me exactly w Nick Florentino made this experience the best ever. He listened to me ... answered my questions ... and within a very short time, showed me exactly what I was looking for .... my beautiful new Pearl Rogue. There was absolutely NO pressure! Even when I said I was going to continue shopping, and would "let him know" when I decided ...... NO phone calls ... no Email .... NO messages. NO pressure 1 He, Nick Truax, and Chris Messier made the whole lease purchase simple and fun! They explained all of the options, and answered more of my questions. But Nick was the best of the best! He even stayed late, after a long work day, to show me all of the many options that came with my new car. I will only buy/lease any future cars from Nick and his coworkers at Gates More