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Gates GMC Nissan
North Windham, CT
3,629 Reviews
We here at Gates GMC Nissan CT are glad to be at your service. We value all of our customers and want to make sure that you have an excellent experience here at our Connecticut GMC/Nissan location. If you are coming in for service, enjoy free wifi internet access in our leather couches in our service lounge, get a complimentary coffee and car wash with every service visit, even if it is just for an oil change. Can't make it to North Windham, CT that is fine, we will come to you for anything!! Need to get an oil change, want to look at a new car, need a ride to work, we do it all here at Gates GMC Nissan CT. Call us today or stop down and visit, your 100% satisfaction is our goal and promise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,629 reviews
November 20, 2015
Plenty of other delaers While I would have to say the financing was beyond my expectations because they found a rate lower than I expected the salesperson and delivery was en While I would have to say the financing was beyond my expectations because they found a rate lower than I expected the salesperson and delivery was enough to never go back. I was lied to about how many prior owners there were and was showed the car with new mats and a new hitch cover - upon delivery the new mats were gone and the hitch cover was used and scratched. Have not been able to get a response. They keep asking how they did and don't want to hear anything other than excellent. But it wasn't. Too many other dealers out there that won't outright lie to you and then play bait and switch. More
by GPMASS
Employees Worked With
Jimmy Yilmaz
Helpful November 18, 2015
Purchasing a brand new Nissan Altima 2015 Paul Bacon is the best car dealer in my 37 years/20 in military. Knowledgeable/Great Customer Service/helpful in all aspects. Paul is a phenomenal an Paul Bacon is the best car dealer in my 37 years/20 in military. Knowledgeable/Great Customer Service/helpful in all aspects. Paul is a phenomenal and tremendous asset to the Nissan and GMC dealership. The whole process was not complicated and he worked as a team with everyone. The great thing about it, is that he looked out for the needs of the customer instead of making a deal. He knew what was best for me, what made sense and he made me a believer. I owe my quality of life and transportation component to Mr. Paul Bacon. I have many connections as a record label CEO and promoter, not to mention I'm doing a special duty assignment as faculty and staff at the University of Connecticut. Although Gates has somewhat of a monopoly in this area in cars, you deserve it and I'm going to use all my connections to promote GATES organization based on the organization itself filled with credibility and Mr. Paul Bacon. The fact that GATES has employees of this magnitude that believe and execute customer service loyalty, policy integrity and great competence within their job field is a blessing for customers' like myself and should be praised. I'm blessed to stumble upon Mr. Paul Bacon and the Gates organization as a whole. More
by Kgatlin123
Employees Worked With
November 18, 2015
Believe in Magic, only at Gates Our experience was one of comfort and ease. They told us they could find financing for us even with our limited budget. And they DID! Pedro Clarke Our experience was one of comfort and ease. They told us they could find financing for us even with our limited budget. And they DID! Pedro Clarke went out of his way to find us just the right vehicle. We could not be happier. This dealership is like family. There are smiles everywhere. We were treated like family as well. Thank you so much for your tremendous help. We are so appreciative. Diane and Fred Mangum More
by Diane617
November 17, 2015
Thank you They did an excellent job and made the purchasing process easy and without pressure. Wouldn't hesitate to buy from them again. Thank you for all your They did an excellent job and made the purchasing process easy and without pressure. Wouldn't hesitate to buy from them again. Thank you for all your help More
by Orefice78
November 16, 2015
Excellent Customer Service I recently purchased a 2015 GMC Terrain and worked with Brian Robidoux. He was professional, knowledgeable and made for an all around excellent experi I recently purchased a 2015 GMC Terrain and worked with Brian Robidoux. He was professional, knowledgeable and made for an all around excellent experience! Highly recommended! More
by sdzialo
November 14, 2015
Great Customer Service Paul Mazza was great and answered all the question i had and helped me choose the right car for me; i was very happy with the service he gave. Paul Mazza was great and answered all the question i had and helped me choose the right car for me; i was very happy with the service he gave. More
by Acelya
Employees Worked With
November 14, 2015
Great Customer Service Experienced sales team with very little or no sales pressure. Paul Mazza was very helpful and knowledgeable. Nick Traux simplified the bulky paperwork Experienced sales team with very little or no sales pressure. Paul Mazza was very helpful and knowledgeable. Nick Traux simplified the bulky paperwork processes by a lot of online communication activities and we spent very little time on the final day. Highly recommended. More
by James
November 13, 2015
Perfect Service As Always Everything went smooth and easy!! Both Ralph and Nick were super to deal with. Attention to details and Ralph explained the new truck very well even l Everything went smooth and easy!! Both Ralph and Nick were super to deal with. Attention to details and Ralph explained the new truck very well even late in the evening. Will be back when we are ready for our next one. THANKS!!!!! Char & Steve More
by potters66
November 13, 2015
My request were very specific I had an issue with an existing vehicle and my request for a new one were very specific and Brian Phillips rose to the challenge and made my experienc I had an issue with an existing vehicle and my request for a new one were very specific and Brian Phillips rose to the challenge and made my experience a good one! More
by pennymc
November 12, 2015
Great experience Extremely hassle free and comfortable sale. I got a great price and the communication and customer service was awesome. Would definitely purchase at G Extremely hassle free and comfortable sale. I got a great price and the communication and customer service was awesome. Would definitely purchase at Gates again. More
by cournoju
