Gates GMC Nissan
North Windham, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great and fast service! Martin was very patient and helpful in assisting me with the process. I leased a Nissan Pathfinder 2015. Being that this was my first time leasing, I Martin was very patient and helpful in assisting me with the process. I leased a Nissan Pathfinder 2015. Being that this was my first time leasing, I was a little nervous...he answered all of my questions and was very calm and professional at all times. He even came into the dealership on his day off to accomodate me. We kept communicating throughout the day to expedite the process for when I arrived to finalize the deal. Nick was fast and professional with the financing piece. Overall a smooth process! More
Nice People. Great Service. Fair Price. Easy Transaction From the start of my internet inquiry I was handled in a friendly professional manner with respect by their sales team. Seth answered my questions via From the start of my internet inquiry I was handled in a friendly professional manner with respect by their sales team. Seth answered my questions via email and phone quickly, honestly and in a thorough manner. Literally took a total of about 20 minutes of my time to come to an agreed to price and we had a deal. Their finance team was equally efficient and friendly. Chris wrapped up the deal with competitive finance rate and was a pleasure to deal with. Wish I lived closer to the dealership to have my new vehicle serviced there. I live in NJ and the Nissan dealer right in my town couldn't match or beat their deal so I traveled to CT to buy my new Titan. Thanks Gates for a great experience. More
No Pressure and Great Customer Service!!!! My husband and I had originally started looking at vehicles at a competitor dealership. Having not found what we were looking for, we were referred to My husband and I had originally started looking at vehicles at a competitor dealership. Having not found what we were looking for, we were referred to Gates by my mom, who had recently purchased a Yukon XL. We were originally not considering a GMC due to the fact that we originally thought it was outside our budget. Or original plan was to purchase a pre-owned Yukon, but after a visit to the dealership, one test drive, and multiple emails back and forth with Nate, we found that we could actually afford a brand new Sierra pickup. Everyone we dealt with was very friendly, and no pressure to sign on the dotted line then and there. I would highly recommend Gates to anyone in the market for a vehicle, and we will most definitely be back in the future for a Yukon for myself, as the Sierra is hubby's car. More
Top Sales and Service Not your typical Salesman! Jim Horan showed me around and let me take my time looking at various models and features. Very friendly and informative. N Not your typical Salesman! Jim Horan showed me around and let me take my time looking at various models and features. Very friendly and informative. No hanging over you, pressuring you into anything and a real pleasurable buying experience. When it came time for delivery, he was very helpful and the process went smooth. I would recommend anyone talk to Jim first before going anywhere. More
Ralph knows his stuff This is the second car we purchased from Ralph. We had a great experience with him both times. The first car we purchased this car we leased. This is the second car we purchased from Ralph. We had a great experience with him both times. The first car we purchased this car we leased. More
We were treated like family It was such a great experience working with Paul Bacon and Chris Messier. This was our first time leasing a car. . Paul Bacon spent time with us, ma It was such a great experience working with Paul Bacon and Chris Messier. This was our first time leasing a car. . Paul Bacon spent time with us, made us feel at home! When we were brought upstairs to Chris Messier, I thought "here comes the high pressure negotiating". I was wrong Chris Messier explained everything we were signing, and I even got his grandmothers spaghetti sauce recipe !!!!! Thank you both for the awesome experience. I would recommend this dealership to all my friends and family. Thanks Guys, Lenny & Jacqui Ensor More
Quick and easy I just purchased my second car from Gates, it was one of the fastest and easiest processes I have been through. Martin was very helpful and accomodat I just purchased my second car from Gates, it was one of the fastest and easiest processes I have been through. Martin was very helpful and accomodating. More
An amazing experience! What a pleasure it was to work with Brian Phillips leasing our 2nd car with Gates! Brian, Tomas, and Denny made it an enjoyable and easy experience. B What a pleasure it was to work with Brian Phillips leasing our 2nd car with Gates! Brian, Tomas, and Denny made it an enjoyable and easy experience. Brian was knowledgeable and was able to steer us into the best car for my family. They did not have the car I wanted on their lot, but that did not stop them from getting the exact car I requested! What great service! We will be lifelong customers! Thank you to everyone at Gates!! More
Great experience Honestly, I think most people often dread going to a car dealership, but working with Jim Horan and the team at Gates was actually a great experience. Honestly, I think most people often dread going to a car dealership, but working with Jim Horan and the team at Gates was actually a great experience. I am not an easy person to please and these guys did a great job working with me to come to an agreeable fair price and getting it all done in a reasonable amount if time. More
Awesome Truck Shopping Experience! We've never had so much fun buying a vehicle! Every person we dealt with made our truck buying experience a pleasurable one. The staff was attentive We've never had so much fun buying a vehicle! Every person we dealt with made our truck buying experience a pleasurable one. The staff was attentive and professional. Their customer service is top notch. Pedro did a great job with the sale and Jake was very helpful explaining the truck's features. Chris made the paperwork process quick and easy and it's always great to experience Denny's energy and enthusiasm! More