Gates GMC Nissan
North Windham, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Amazing Gates nissan went above and beyond to get me what I was looking for an my sales rep was just simply amazing...I would recommend everyone I know to go Gates nissan went above and beyond to get me what I was looking for an my sales rep was just simply amazing...I would recommend everyone I know to go to Gates More
Friendly, Professional staff Great staff. It was a very long process, but Jimmy always made sure we were comfortable and being assisted, either by himself or another staff member. Great staff. It was a very long process, but Jimmy always made sure we were comfortable and being assisted, either by himself or another staff member. Finance was extremely helpful in securing the right loan for our budget. We would definitely recommend this dealership to friends and family. And as a side note...having been given many bottles of water throughout the day resulting in frequent trips to the restroom, we would be remiss if we didn't mention the extreme cleanliness of the facilities. It made our day much more comfortable. More
New car We came in to see Paul Mazza because he has treated us well in the past. He was with other customers so Paul Bacon took us fit a test drive while we w We came in to see Paul Mazza because he has treated us well in the past. He was with other customers so Paul Bacon took us fit a test drive while we were waiting, then handed us off to Paul M. Everyone treated us with respect. More
Excellent in every aspectM The salesman was very informative, asked all the right questions to help me find the vehicle that would suit my needs and what features were important The salesman was very informative, asked all the right questions to help me find the vehicle that would suit my needs and what features were important to me. He was very patient and was not high pressured at all. He was also very friendly and very well mannered.. He also worked very hard to be sure I got all the discounts I was entitled to - one he knew about because of where I work that I wasn't even aware of. The gentleman that explained all the paperwork that needed to be signed was very helpful and took all the time needed to make sure I understood everything . After completing all that the salesman and I went out to my Encore and explained all the features !I had the best experience dealing with everyone I came in contact with More
Recent purchase of Nissan Rogue from Ralph Clement at Gates Excellent service. Everyone at Gates is friendly & accommodating to make sure you feel at home & are comfortable. This is actually the 5th vehicle w Excellent service. Everyone at Gates is friendly & accommodating to make sure you feel at home & are comfortable. This is actually the 5th vehicle we have bought from Gates having started out with a leased Nissan Xterra then going to another Nissan Xterra that we bought & I forgot, we also purchased a Nissan Frontier so this is our 6th Nissan from Gates. This is our 3rd Nissan Rogue & I believe Ralph Clement has been our sales person for all of the vehicles including the Xterra's. We trust Ralph & know that by the time he has closed the deal, we have no questions. Ralph makes himself available at all times & ensures that we know how the vehicle works before we drive it off of the lot. It amazes both my husband & I how knowledgeable Ralph is about the vehicles he sells. I believe it has gotten to the point where Ralph knows what we want & can make the best deal for us & what vehicle suits our lifestyle. I would highly recommend Ralph as a top salesman. Nick Truax was very efficient & made a very smooth transition from one vehicle to another for the financial part of the transaction. Thank You Gates for the great deal on our Nissan Rogue & especially Ralph Clement. More
Run, Run as fast as you can Probably the worst car buying experience I have ever had other than the last time they screwed me over (17 years ago). I was the first to look at this Probably the worst car buying experience I have ever had other than the last time they screwed me over (17 years ago). I was the first to look at this truck, emailed and texted the next day to put a deposit and didn't get a response until 5 that afternoon (had someone else scheduled to look at the truck at 5). They told me that they didn't want my deposit, that they wanted the person coming in to look at it first. Sorry that's some shady xxxx, it was like they didn't like the deal we had struck and wanted to see if this other person would give them more. I will never go to any of there dealerships, bunch of crooks. More
Surprisingly pleasant and very helpful I found Gates and their staff, especially Jimmy Yilmaz, pleasant, informative and caring in addressing our needs and desires with our purchase. We we I found Gates and their staff, especially Jimmy Yilmaz, pleasant, informative and caring in addressing our needs and desires with our purchase. We were looking to buy used, but due to helpful suggestions we purchased a new 2015 GMC Sierra 1500 with payment almost the same as if we purchased used. Thank you all for your assistance. Greatly appreciated. More
Accommodating Friendly, knowledgeable, and accommodating dealership. Most importantly was the honorable demeanor of our salesman. I haven't been able to say that ab Friendly, knowledgeable, and accommodating dealership. Most importantly was the honorable demeanor of our salesman. I haven't been able to say that about our experience at other dealerships. More
Great! I have just purchased my 4th Nissan with Ralph as my salesman. Its great working with the same salesman, Ralph understands the things that are importa I have just purchased my 4th Nissan with Ralph as my salesman. Its great working with the same salesman, Ralph understands the things that are important and goes above and beyond to make sure my experience is a positive one. If I have any questions even Weeks after my purchase he always returns my calls promptly and addresses my concerns. Gates Nissan is truly a great place to do business!!!! More
Excellent Customer Service Purchased a Nissan Murano in the beginning of the year. Brian and Jimmy made our car buying experience better than any other dealership we have dealt Purchased a Nissan Murano in the beginning of the year. Brian and Jimmy made our car buying experience better than any other dealership we have dealt with! We had no issues and any question we had was answered right away!! We continue to bring our Murano in for routine maintenance and the service department is so thorough and our car is spotless every time we leave. We recommend Brian and Jimmy, and all of Gates GMC Nissan to anyone that asks!! More