
Gates GMC Nissan
North Windham, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,851 reviews
Excellent Experience After having a bad experience at another local GMC dealer we decided to go to Gates. We had an excellent experience from the moment we walked in the After having a bad experience at another local GMC dealer we decided to go to Gates. We had an excellent experience from the moment we walked in the door. Not only was our salesman Paul very knowledgeable;e and helpful but everyone in the office was friendly and welcoming. We have bought many vehicles in the past and this was by far the smoothest purchasing experience. We would absolutely go back! More
Jimmy rocks Great services Stand behind every promise Guarantees satisfaction Jimmy's awesome straight talker ensures what he promises is delivered Recommend Great services Stand behind every promise Guarantees satisfaction Jimmy's awesome straight talker ensures what he promises is delivered Recommend Jimmy and gates to all my friends More
Great Experience The whole staff staff was extremely helpful. Martin was extra helpful. Ryan gave us a great tip on a Glastonbury restaurant. Chris did an awesome j The whole staff staff was extremely helpful. Martin was extra helpful. Ryan gave us a great tip on a Glastonbury restaurant. Chris did an awesome job in the finance department. Plenty of Gates water bottles for everyone. More
“Excellence is made of trifles.” Coleman Finkle Over the years, I have collected hospitality (customer service) stories to include in my workshops. Some are good…some bad…and some GREAT. Today I am Over the years, I have collected hospitality (customer service) stories to include in my workshops. Some are good…some bad…and some GREAT. Today I am adding a great story of customer service from an Automobile Dealership (which is rare.) Gates GMC Buick Nissan is that company. What an absolute treat to work with them. From the minute you walk in to the minute you leave; you will know what hospitality really means. Attention to details, no matter how small, is a key principle of hospitality. I found many of the principles at work in Gates. They are impressive. So if you are looking for a car, contact Gates GMS Buick Nissan - ask for Paul Bacon. Tell him, “Charlie sent me.” Chris & Charlie Fields More
I DEALT WITH PAUL MAZZA AND HE WAS CORDIAL AND PROFESSIONAL. I WAS LOOKING TO GET OUT OF A 2015 GMC TERRAIN AND GET INTO A 2015 BUICK ENCLAVE. A FINANCIALLY DIFFICULT TASK. PAUL MAZZA GOT IT DONE. THANKS PAUL A I WAS LOOKING TO GET OUT OF A 2015 GMC TERRAIN AND GET INTO A 2015 BUICK ENCLAVE. A FINANCIALLY DIFFICULT TASK. PAUL MAZZA GOT IT DONE. THANKS PAUL AND THANKS GATES GMC BUICK. HENRY J DALEY More
Versa Note Gates, and in particular Ralph Clement were extremely easy to deal with, and he went far beyond the call of duty when getting our vehicle prepared. G Gates, and in particular Ralph Clement were extremely easy to deal with, and he went far beyond the call of duty when getting our vehicle prepared. Gates is extremely professional, dealership is clean and inviting, and it is easy to see why they are so successful. Gates works hard for your business and is extremely customer focused. More
It was great! I was so nervous going in to buy my first new car but the Gates Family was really super friendly. Everyone is so humble. And answered all of my gazill I was so nervous going in to buy my first new car but the Gates Family was really super friendly. Everyone is so humble. And answered all of my gazillion questions. They showed me around, met everyone, showed me everything about my new car. I had an amazing experience! More
The best! I saw a Canyon on line and called to make sure the vehicle was still there, when I arrived an hour later it was waiting outside the door, test drive, I saw a Canyon on line and called to make sure the vehicle was still there, when I arrived an hour later it was waiting outside the door, test drive, talk a deal and I drove it home that afternoon. It was the best experience I have ever had at any dealership. Check out Gates, ask for Nathan, he is the best More
Great buying experience Martin did a great job helping my buy my truck. He was very knowledgeable. Martin was very responsive went the extra mile in helping the transaction r Martin did a great job helping my buy my truck. He was very knowledgeable. Martin was very responsive went the extra mile in helping the transaction reach the finish line. More
gates I haven't bought a car from any dealer in 27 years due to bad experience's. I think gates and their staff changed all that. Everyone is very nice, and I haven't bought a car from any dealer in 27 years due to bad experience's. I think gates and their staff changed all that. Everyone is very nice, and goes out of their way to help you even when your working with one sale person. I will be back again to buy another vehicle if your planning on get a car,new or used,this is the place to go More