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Gates Nissan
Richmond, KY
1,126 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for.
For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories.
Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications.
Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,126 reviews
January 03, 2019
Oil change Gates service Dept was awesome! Pamela was as friendly as she could be and kept me updated with the progress. They worked me in fast! Gates service Dept was awesome! Pamela was as friendly as she could be and kept me updated with the progress. They worked me in fast! More
by dspeir3@hotmail.com
Employees Worked With
Pamela Thompson
January 01, 2019
Great service! Made sure I was happy. Michael was great to work with. Very friendly and helpful and professional. Made sure I was taken care of and happy with purchase when leaving. Michael was great to work with. Very friendly and helpful and professional. Made sure I was taken care of and happy with purchase when leaving. More
by Wlb13
Employees Worked With
Michael Statham, Keirstyn Yocum
December 28, 2018
Great Service Excellent Customer Service. Kathy Smith went above and beyond the day we went in for an oil change. Because of the temperature that day they were un Excellent Customer Service. Kathy Smith went above and beyond the day we went in for an oil change. Because of the temperature that day they were unable to run their automatic car wash. Kathy had our car hand washed. Love my Nissan and Gates Nissan. More
by Happy Customer
Employees Worked With
December 28, 2018
very helpful and professional Great people with the best customer service in the business and a pleasure to work with and very knowledgeable they was able to get us in at a mom Great people with the best customer service in the business and a pleasure to work with and very knowledgeable they was able to get us in at a moments notice More
by jaxson123
Employees Worked With
December 24, 2018
Wonderful Service They do an awesome job. Take care of your needs and are speedy in getting you in and out. You will be completely satisfied with their service. Will go They do an awesome job. Take care of your needs and are speedy in getting you in and out. You will be completely satisfied with their service. Will go back when I need anything else done on my SUV. More
by Tim
December 23, 2018
Service As usual at Gates you are meet as soon as you pull in with a smile. Kathy and Pamela worked well with us taking care of out truck in a professional ma As usual at Gates you are meet as soon as you pull in with a smile. Kathy and Pamela worked well with us taking care of out truck in a professional manner. More
by JoeB
December 20, 2018
Outstanding! Can not say enough about how great I was treated by John,Aly,Scott and rest of staff. My first time ever inside the doors at Gates and the experiance Can not say enough about how great I was treated by John,Aly,Scott and rest of staff. My first time ever inside the doors at Gates and the experiance could NOT have been better. Well worth the 2 hr drive and look forward to dealing with them again. More
by Kevin
December 20, 2018
Great experience at point of sale. Kathy Smith greeted us with a big smile at the first service appointment. We received a free first service with a wash job. WOW Tha at point of sale. Kathy Smith greeted us with a big smile at the first service appointment. We received a free first service with a wash job. WOW Thank you. This what we expect from all those that we deal with but it seldom happens. More
by Ken Dean
Employees Worked With
December 18, 2018
Great experience My husband's car was totaled in an accident and we had to replace the car. We went to Gates Nissan because we have dealt with Nick and his team on al My husband's car was totaled in an accident and we had to replace the car. We went to Gates Nissan because we have dealt with Nick and his team on all our vehicles for the past several years. We are always made to feel welcomed anytime we walk through the door. Thanks Nick for working with us and helping us out of a bind. More
by hubbard, donna
Employees Worked With
Nick, Austin Mikel
December 17, 2018
Nice experience The staff is very friendly and helpful and facilities very nice. Lots of selection to choose from with fair prices. Hassle free car buying experience. The staff is very friendly and helpful and facilities very nice. Lots of selection to choose from with fair prices. Hassle free car buying experience. More
by 2018 Rogue
Employees Worked With
Johnathan Jones
