Gates Nissan

Very efficient As usual, they were very nice and very efficient on doing the service. Work was done as quickly as I had expected, and was done right,. As usual, they were very nice and very efficient on doing the service. Work was done as quickly as I had expected, and was done right,. More

Attention to Detail and Customer Satisfaction Driven From the moment I stepped onto the showroom floor I was greeted and treated in a professional manner, they were quick courteous and efficient with my From the moment I stepped onto the showroom floor I was greeted and treated in a professional manner, they were quick courteous and efficient with my time and did everything they could to make this a simple straightforward and easy process very pleased with all that I encountered. About 2 weeks after purchasing my pre-owned vehicle I found an issue with the defrost and Heat which is strange to find this time of year but I was advised to bring it in, I dropped my vehicle off and in less than a week they have me fully serviced back up and running with no hassle at all. This has been by far the best experience I've ever had. I would highly recommend the gates family to anyone! More

Oil change Everyone at Gates Nissan is very pleasant, courteous and professional. My car got an oil change, a free general inspection and a free car wash. All of Everyone at Gates Nissan is very pleasant, courteous and professional. My car got an oil change, a free general inspection and a free car wash. All of that is s done less than an hour. More

A great buying experience. This is the second new car that I have purchased from Gates Nissan. I was very pleased with the both the salesman, Kyle Baker, and the finance manager This is the second new car that I have purchased from Gates Nissan. I was very pleased with the both the salesman, Kyle Baker, and the finance manager, John Carter. Kyle was friendly, helpful, and answered all of my questions. John went out of his way to transfer a maintenance plan on my trade-in to my new car. All-in-all, a great buying experience. I definitely plan to purchase my next Nissan from Gates Nissan. More

Awesome service! Awesome and fast service dept! Very kind and explains everything they do and answer any questions you may have. I will never take my Rogue any place e Awesome and fast service dept! Very kind and explains everything they do and answer any questions you may have. I will never take my Rogue any place else to be serviced! More

Great Customer Service Always We love everyone at Gates Nissan; that's why we drive 40 miles, not only to buy but also to have our 3 Nissans serviced. We love everyone at Gates Nissan; that's why we drive 40 miles, not only to buy but also to have our 3 Nissans serviced. More

Great Buying Experience We actually enjoyed shopping for our new car. Mr. Wilburn was very informative and was able to answer any questions we had. He was not pushy at all fo We actually enjoyed shopping for our new car. Mr. Wilburn was very informative and was able to answer any questions we had. He was not pushy at all for us to purchase..We were given all the great info and perks of the vehicle. He was great to work with. All in the dealership we very courteous. More

Wonderful sales reps and management! We are repeat customers for 3 new vehicles since 2011; lst purchase Murano and last 2 Pathfinders, Platinum Edition. Nick Simmons is amazing! Nick cu We are repeat customers for 3 new vehicles since 2011; lst purchase Murano and last 2 Pathfinders, Platinum Edition. Nick Simmons is amazing! Nick custom ordered the 2018 Pathfinder and it was everything we wanted. We've worked with Nick and Scott together and Nick worked with Kyle Baker on our recent purchase. The professionalism and courtesy extended to my husband and me over the past 7 years has kept us purchasing through Gates Nissan in Richmond, KY despite our having moved to North Carolina in 2016. We highly recommend Gates to anyone searching for a positive experience in purchasing a vehicle as their courtesy extends to parts and service!!! More

Great staff The BEST customer service at this location.We also had the pleasure of talking with Athena about a beautiful Nissan truck.Always a great experience wh The BEST customer service at this location.We also had the pleasure of talking with Athena about a beautiful Nissan truck.Always a great experience when we need maintenance done. Thank You More

Oil change Staff is always courteous, gives prompt service, and offers reasonable pricing. I have returned to Gates for all of my routine service and have been Staff is always courteous, gives prompt service, and offers reasonable pricing. I have returned to Gates for all of my routine service and have been pleased. More