Back

Gates Nissan - Service Center

Richmond, KY

not yet
rated
399 Reviews

399 Reviews of Gates Nissan - Service Center

Sort by
May 23, 2020

My first encounter with Gates Nissan Being new to this area and owning a Nissan I found Gates Nissan and made an appointment for an oil change and tire rotation. First the person I encoun More

by Bmlouder201118
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
I don’t know the names
May 26, 2020 -

Gates Nissan responded

Thank you for sharing your Service Experience. We are so happy your chose us. Welcome to the Gates Nissan Family! Please keep us in mind for any future service needs.

May 22, 2020

Frontier service Great job and Inspection of all systems. I like knowing my vehicle is safe and ready for the road. Employees are very friendly and seem concerned t More

by Dwatts1us
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Gates Nissan responded

Thank you for sharing your service experience!

May 18, 2020

Gates has been nothing but AWESOME for my husband and I. We wouldn’t think of going anywhere else. They Are professional yet personal. GREAT More

by DebS
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Gates Nissan responded

Thank you so much! We appreciate your loyalty to the Gates Nissan Family! Thank you for sharing your experience.

April 30, 2020

2015 Nissan Altima Kathy was excellent to work with in diagnosing, ordering and replacing my rear 02 sensors. Kathy went the extra mile in exceeding my expectations. I More

by Ann.Reed
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Gates Nissan responded

Thank you, Ann! We are so happy to hear about the great service Kathy was able to provide you with.

April 29, 2020

For the past seven years, all of my service experiences have been positive. I’ve had to visit more frequently over the past few months. Each time, Kathy has been knowledgeable, accommodating, helpful, an More

by anonymous
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Gates Nissan responded

Thank you for your loyalty to Gates Nissan! We appreciate your continued support of our Service Department,

April 24, 2020

Had to go out of state for emergency,truck was due servicing. Called Kathy in service ,got me right in. Great job as always. Thanks More

by Mike
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Gates Nissan responded

Thank you, Mike! We appreciate you sharing your experience with Kathy and her team.

April 23, 2020

Great customer service Brought my truck in for an oil change and always have a great experience when working with Kathy! There was a recall on the truck and she explained e More

by Very Satisfied
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Gates Nissan responded

Thank you for sharing your service experience!

April 17, 2020

Kathy is always professional and knowledgeable. I appreciate her very much every time I call her she goes over and beyond to help. It’s people like Kathy that keeps me coming back to Gates Nissan. More

by gynoland
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Gates Nissan responded

Thank you for sharing your experience with Kathy and our Service Team! We appreciate your continued support

April 13, 2020

A very satisfactory experience After having bought my 2020 Altima just 6 or so weeks ago, I had a relatively minor technical issue ( 3 small orange lites blinking on the dash bo More

by hbenson
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Brian
May 01, 2020 -

Gates Nissan responded

Thank you for sharing your experience with Brian and Kathy! We are so pleased to hear that you had a great experience!

April 11, 2020

Kathy is always pleasant and very helpful. Today, I needed a battery replaced. She told me to bring it in right away. I was in and out in just a few minutes. Thanks for always taking care of me. More

by Ginger
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Gates Nissan responded

Thank you! We appreciate your continued support of Gates Nissan!

11 - 20 of 399 results