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Gates Nissan - Service Center

Richmond, KY

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399 Reviews

399 Reviews of Gates Nissan - Service Center

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March 28, 2013

I had a wonderful experience today at Gates Nissan. Went in to have my trailer hitch and wiring harness installed on my new Rogue. Greeting professionally. Checked on me at least 3 times while the work was More

by stoney456
Recommend Dealer
Yes
Employees Worked With
March 26, 2013

Service (Kathy and Bill) Team scheduled my appointment on short notice....very positive experience. Will use dealership for future service needs on my 2008 Sentra. Thanks Brad More

by Brad Morgan
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Case
March 14, 2013

Dropped my truck off for a problem with my truck. They had a week and when I picked it up it still had the same problem. This truck has spent 5 weeks in the shop and it is a year old. The engine went out More

by JaredCates
Recommend Dealer
No
Employees Worked With
Bill Case
March 05, 2013

Excellent customer service, from the time I called to schedule an appointment employees were courteous and professional. The work was done in the time frame quoted and I was given a reccomendation of fu More

by Espana
Recommend Dealer
Yes
Employees Worked With
February 22, 2013

This is my second purchase from Gates Nissian. The sales staff have been terrific and the service department goes out of their way to work around my appointment needs. I travel over 2 hours just to get my c More

by mmslone
Recommend Dealer
Yes
Employees Worked With
Other Employees : Everyone we've had contact with has been great!, Ali Ennakoa, Bill Case
February 18, 2013

Gates Nissan is the most personable dealership I know of. All of the managers, Nick Simmons & Bill Case, makes you feel right at home. When I get my car serviced, Kathy is always available, determined to mak More

by Gluvluv
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Case
February 17, 2013

I always take my Nissan Altima for service to Gates Nissan. Kathy and Jessica always greet you with a smile. They both go above and beyond to make sure your visit is pleasant as possible. They will hel More

by DougDenham
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jessica and Shauna
February 14, 2013

Warranty work, found motor mounts bad. They found problem quickly and repaired the problem in a couple days. Also had transmission fluid changed while doing warranty work. More

by Goldwing08
Recommend Dealer
Yes
Employees Worked With
February 08, 2013

Chose Gates dealerships to find a new used car due to my experience at Gates Nissan service. Received fabulous low pressure service from Fran at Toyota richmond and Buddy Rue at Hyundai. Bought from Todd Ha More

by dannyandamy
Recommend Dealer
Yes
Employees Worked With
Other Employees : Todd Hazzard, Bill Case
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