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Gates of Elkhart
Elkhart, IN
238 Reviews
When you want an amazing experience buying your next vehicle, you should come to Gates of Elkhart in Elkhart IN. We have a great selection of both used and new vehicles that we think that you're going to love. And we're super excited to show you exactly how we can help you with our amazing sales team. Plus, at our dealership near Mishawaka IN, we help you throughout the entire process so that you're always getting the best when it comes to a great finance program. We even have a service center that used only genuine OEM parts, so that we can continue to take care of your and your vehicle well after you've purchased it from us.
Our customer service is second to none because we always take the time to ensure that drivers around Goshen IN and Granger IN have an outstanding experience. Whether you want to get into a used vehicle from us because your old one is dying or because you just want a new one because you fell in love with one on our lot, we'll take care of the entire experience. We ensure such a high-quality experience because we want you to tell your friends and family about us so that they want to talk to us when it's time for them to buy a vehicle.
So if you're ready to get into a vehicle from Buick, Chevrolet, GMC, Toyota, or Scion, make sure that you come to us and see our collection in person. We'll be happy to give you a tour around the lot and get to know your preferences. We'll also be pleased to allow you to take one for a test drive. Plus, you'll get to meet all of the amazing people who will make your car buying experience go as smoothly as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 238 reviews
May 27, 2025
My glove compartment box wasn't put back together properly with this last oil change. Everytime I get an oil change here something is not properly put back together. properly with this last oil change. Everytime I get an oil change here something is not properly put back together. More
by ERICA.GORDY.15
Verified CustomerEmployees Worked With
Don't know name
May 24, 2025
The service desk assistant Erica is awesome. Great service and personal assistance. Always has a smile when visiting the counter. The technicians have always done a professional job to date. Great service and personal assistance. Always has a smile when visiting the counter. The technicians have always done a professional job to date. More
by Mseger
Employees Worked With
Erica Seger
May 24, 2025
Extremely disappointed—repeated oil leaks after service caused serious concern and likely damage to my Audi Q7. caused serious concern and likely damage to my Audi Q7. More
by erica.halter
Employees Worked With
May 22, 2025
I have bought three cars from Ralph. He went beyond the extra mile in helping me to find the right car for me. This also includes financing the car. When it was warranty work or just tim He went beyond the extra mile in helping me to find the right car for me. This also includes financing the car. When it was warranty work or just time to service my car he was right there to make sure everything was done to specifications. He is 100% an honest man and has always kept his word. I will always buy a car through Ralph only. I have sent family and friends to him they all are happy with the car and service they have received. , More
by Rgarman58
May 22, 2025
I have purchased a total of three vehicles from gates and their customer service, attentiveness and customer services always wins me over. They will go the extra mile to ensure that their customers are comp their customer service, attentiveness and customer services always wins me over. They will go the extra mile to ensure that their customers are completely satisfied with every purchase they make. Thank you Abijah for helping me complete my purchase process all while ensuring that I was satisfied with a newer model, that included all the latest features in an automobile that hat will last and keep me family safe . I would like to thank the entire gates team in Elkhart for their outstanding customer service. Thank you for having me as a long term customer and overall thank you for treating me like family. More
by Tamika Robinson
Employees Worked With
Abijah
May 22, 2025
I will not recommend for anyone or anything that place is a damaged place 1 a damaged place 1 More
by MLStewart0593
Employees Worked With
May 22, 2025
Good customer service The dealership is cleaned Great employees Great service Great ownership Service know what they are doing employees Great service Great ownership Service know what they are doing More
by GARZACORBIN552
May 22, 2025
Thomas did everything in his power for us , above and beyond. I would definitely buy another vehicle from Gates. I tell everyone to go to Gates beyond. I would definitely buy another vehicle from Gates. I tell everyone to go to Gates More
by bethwilmont9
May 22, 2025
Everyone was very friendly and helpful. The service was good and very fast. I highly recommend The service was good and very fast. I highly recommend More
by PEEK218
Employees Worked With
May 22, 2025
Came in for an oil change in and out in like 30 minutes and very efficient 10 of 10 experience would definitely recommend and very efficient 10 of 10 experience would definitely recommend More
by Abram
