Gateway Chevrolet Cadillac Hyundai Nissan

Another AMAZING experience! As returning customers we are blown away every time by the staff and support we receive. You never feel pressured to buy a vehicle. It is like havin As returning customers we are blown away every time by the staff and support we receive. You never feel pressured to buy a vehicle. It is like having a dealership who is on your team and just wants to make sure you leave happy. Kevin Nordick was our car expert of choice for the second time and he excelled yet again! Thank you Gateway Nissan and thank you Kevin! Tim Brandt assisted Kevin in created a comfortable and exciting car buying experience. More

Exceptional This is the third vehicle we have purchased from Gateway Chevrolet and we are very pleased with the welcoming and personable way in which we were trea This is the third vehicle we have purchased from Gateway Chevrolet and we are very pleased with the welcoming and personable way in which we were treated. We received excellent customer service in regard to our questions. Our salesman was very knowledgeable and told us if there were any additional questions or concerns to just give him a call. As I said "Exceptional". More

Awesome Experience We had an awesome experience with both Jon and Michaela, we would recommend Michaela and Jon to anyone that is looking for a new or used vehicle. We had an awesome experience with both Jon and Michaela, we would recommend Michaela and Jon to anyone that is looking for a new or used vehicle. More

Awesome group! Everyone I talked to was excellent. Very helpful, and willing to work with the range I had wanted. Found great deals and discounts and walked away wit Everyone I talked to was excellent. Very helpful, and willing to work with the range I had wanted. Found great deals and discounts and walked away with a car that same day! More

Wonderful Justin was extremely helpful and able to answer any questions we had and if he didnt know the answer made sure he found out the correct answer. Every Justin was extremely helpful and able to answer any questions we had and if he didnt know the answer made sure he found out the correct answer. Everyone who we met with was extremely friendly, and willing to help. More

Great! Everyone was super friendly and helpful. I appreciated all the help and effort they put into getting me into my car. I wish they would have worked wit Everyone was super friendly and helpful. I appreciated all the help and effort they put into getting me into my car. I wish they would have worked with me more on pricing but over all it was good! More

Good dealership, not seamless Wandered around the lot for less than a minute before a Steve Peterson (salesman) said to come talk at his desk. He quickly took our peramiters and wo Wandered around the lot for less than a minute before a Steve Peterson (salesman) said to come talk at his desk. He quickly took our peramiters and worked with us to find us what we wanted. He even let us wander down the trade-in area to look at new trade-ins that weren't priced yet. Steve is very easy going and easy to work with. We didn't buy a car the first day, but we were introduced to the finance manager and floor manager. The floor manager (Nick) was a little pushy trying to get us to get a lease even after we said we weren't interested. But still a nice guy. We purchased a car through them a week later. The process wasn't seamless though. We got a call to come in and talk to Nick about our price concerns. When we got there, he had no idea why we were there. The car we wanted to see was nowhere to be found, and the previous time we looked at it, they couldn't find the keys so we couldn't look inside or drive it. They finally found the car and keys, and we took it for a test drive. We weren't sold on the car though and wanted to look at the dealership next door before committing, but Nick (floor manager) started throwing out numbers to try and make us stay. The price didtn change much and was still out of our original range, but he threw in an autostart and took our trade-in, so we took their offer. It was a fair deal for the market value of the car (just more than we said we wanted to personally spend). As it goes buying a car, it took longer both visits than we anticipated or wanted to spend. About 4-5 hrs each day. There was a lot of wait time for the manager to be available and get back to us with numbers and details. But once we sat with Rob Perrson (finance manager) things were pretty quick. A lot of signing and agreements. And 30 mins later we walked away with a car. Now, to get the autostart installed. That was a lot more disappointing. We brought in the car expecting the runningboards, autostart, and cup holder for the backseat to all be installed. We agreed on a day, but the service center never called to tell us what time to be there. I had to call to find out, and they were clueless as to why we were coming in. They had to contact Steve and call me back. They eventually said to come in before 9 am. 9am we drop off the car and state that one of the keys and fobs did not work with the car either. The service guy said he can't do anything without Steve's permission. Ok. Fine. We asked about the vehicle we were promised for the day (for free). The service guy (Jeffrey) had no idea what we were talking about. He honestly seemed annoyed with us in general and didn't want to make eye contact. It was off-putting. He didn't even look up from his computer when we later came back with Zach (salesman) to ask further questions. So we went to track down Steve to see what was going on. It was his day off!! We met a new sales guy (Zach I believe) who was fantastic. It wasn't his problem but he stepped in and helped us fix everything. He contacted Steve for us and hooked us up with a car for the day. He even worked with Steve to get the key issue sorted out. I was very impressed with him. He really owned the issue and was pleasant to work with. (Go buy a car from him!) It took a little more than an hour before we got to leave. Then we were informed the cup holder wouldn't be put in until the next day and the autostart wasn't to be installed until 1pm! So we woke up early for nothing. Luckily, we were allowed to drive the "rental" car home (we lived 45 mins away) and came back the next day. Steve was there to make sure it was all taken care of and ready to pick up. He made us a new key too. Through everything, Steve owned it all and took care of any requests or issues. He was very reachable by phone and email, even on his days off. He never left us "stranded" with problems or concerns. He treated us like old friends. Tl:dr The shopping part was great with Steve. He did a great job letting us take our time. No pressure kind of salesman. I wouldn't have purchased there if it weren't for him. The manager Nick was too intense for us, but he compromised a little for us. Finance manager Rob was a very relaxed and put together guy. Did a great job. The service department, Jeffrey, was the worst part. We will not be returning for service. All together it went ok, but not very smooth. I had to keep in continuous contact to make sure we got everything we wanted. More

Purchasing new Equinox was a breeze This is my 4th vehicle from Gateway that I have owned and every time I purchase a new vehicle the process is shorter and very efficient process. I lov This is my 4th vehicle from Gateway that I have owned and every time I purchase a new vehicle the process is shorter and very efficient process. I loved that Stas took the time to show me a couple of different vehicles and explain the features of each one. He didn't make me feel pressured to decide on one or the other. Once I decided on the Equinox he took the time to find exactly what I wanted as what was on the lot didn't fit my wants and needs. They had my new car to the dealership and to me within 24 hours of deciding what I wanted. I actually look forward to my next purchase of a vehicle with Stas and Gateway!! More

Buying a used car I had a very good experience buying a used car at the clearance center Jason cardinal and Dan took good care of me and treated me very fairly I will k I had a very good experience buying a used car at the clearance center Jason cardinal and Dan took good care of me and treated me very fairly I will keep buying from gateway for my next truck also. More

Great Experience I drove up to Fargo in hopes to buy and a new car. While driving through the lot of Gateway, we spotted Justin and asked him to help us out. Justin fo I drove up to Fargo in hopes to buy and a new car. While driving through the lot of Gateway, we spotted Justin and asked him to help us out. Justin found us vehicles not only in our price range but also vehicles with the features I wanted. The whole process was smooth and I would definitely go back to buy another car. More