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Gateway Chevrolet
Avondale, AZ
8,343 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,343 reviews
June 01, 2023
Overall the experience was not bad. I felt the communication between salesman, sales leader, and sales manager when trying to make a deal over the phone could have been better, especial I felt the communication between salesman, sales leader, and sales manager when trying to make a deal over the phone could have been better, especially communication between yourself. I felt like I was getting the runaround. I was willing to pay cash and put a $5000 dollar deposit down over the phone to hold it for a day because I was coming from out of town I would have appreciated you to just honor it and not try to make me jump through hoops. Respect the employee discount instead of making the remark that I was trying to take advantage of it. It is a benefit my dad earned while working for GM for 30 years….lastly It would have been nice for the young lady to go over the new features of the truck instead of just suggesting to google it. More
by TODD
Verified CustomerEmployees Worked With
June 01, 2023
Not happy, I spent 2 hours waiting for floor mats . That were not even there yet. No one told me until asked why my car was not ready yet. That were not even there yet. No one told me until asked why my car was not ready yet. More
by kellysnider53
Employees Worked With
Michael Fuentes
June 01, 2023
My experience with Gateway Chevrolet has been absolutely amazing, and far greater than anything that I could've expected...I would highly recommend their services amazing, and far greater than anything that I could've expected...I would highly recommend their services More
by ericvalenzuela766
June 01, 2023
A new vehicle purchase, Andre Howard was exceptional for sales. I have not experienced the service dept. yet. sales. I have not experienced the service dept. yet. More
by jay95
Employees Worked With
June 01, 2023
I thought the dealership was fair and Dwayne was upfront about fees. I did have a few problems though, first my truck got scratched before taking delivery and the manager said I only get the 36 month warra about fees. I did have a few problems though, first my truck got scratched before taking delivery and the manager said I only get the 36 month warrantee. In addition he forced us to complete our purchase before taking delivery, paint needed repair even thought we had put 1000.00 down. Needless to say, I liked Dwyane but disliked the manager. Another thing was discouraging, it took me almost 3 weeks to get my Chevy points. Dywane did give me a half a tank of deisel, but it took two calls to My Chevy amd close to three weeks to finally get my points added to my account. Not too happy about this. More
by Cleansweep1959
Employees Worked With
Dwayne Washington, Mack McPherson, Alejandro Reyna
May 31, 2023
Liz is amazing! Kind and knowledgeable! Communicated with me from start to finish. Love that we can communicate through text! Kind and knowledgeable! Communicated with me from start to finish. Love that we can communicate through text! More
by gabriel.serrato1
Employees Worked With
Service
May 31, 2023
I purchased a new 2023 Silverado 1500 from Gateway Chevrolet and before I got off their lot, to my amazement, a service brake warning light came on. After much frustration with getting the truck re Chevrolet and before I got off their lot, to my amazement, a service brake warning light came on. After much frustration with getting the truck repaired I can honestly say that I am totally disappointed and dissatisfied with the purchase of my vehicle. It has been the worst car buying experience I’ve ever had. More
by jeffkalvin
Employees Worked With
Justus
