Gateway Kia of Denville

My Fiance and I went into Kia knowing we wanted a Sorento EX and Optima EX with certain features included, with a total montly payment price in mind. Unfortunately they only had LX and SX Optima models on th EX and Optima EX with certain features included, with a total montly payment price in mind. Unfortunately they only had LX and SX Optima models on the lot. Jamaal was patient, friendly, and very accomidating while we test drove 6 cars. The handling was a little rough on the one Optima color choice my fiance liked the best. Jamaal had it brought in for service to rotate tires from one car to the other, we test drove it again and it rode perfectly. Having picked the exact cars we were looking to lease, trading in my 2007 Accord with a -$4,000 finance value, which I knew going in (thanks a lot Honda), Jamaal patiently went back and forth with us to get to a price we were all confortable with. Once the details were ironed out Tom breezed us through all the paperwork. Despite the upgrade to the Optima SX Turbo (we aren't complaining there!) combined with my trade-in value (or lack of) Jamaal was still able to help us drive off in two new cars at our budgeted amount. So glad to be dropping off the second Accord lease back to Honda tonight! We are now a Kia family! Thank you to Jamaal, Tom, and Towne Kia! More

Everyone involved, Service Mgr., Saleman and Credit were Everyone involved, Service Mgr., Saleman and Credit were very personable, helpful and knowledgable. Questions were answered quickly and profession Everyone involved, Service Mgr., Saleman and Credit were very personable, helpful and knowledgable. Questions were answered quickly and professionally. I would highly recommend this dealership for the quality of service and their product. A special thank you to Jamaal for making my new car purchase a pleasant experience. More

Very impressive! My first new car purchase in quite a Very impressive! My first new car purchase in quite a few years took my wife and I to Towne Kia and what a great experience. I made use of an interne Very impressive! My first new car purchase in quite a few years took my wife and I to Towne Kia and what a great experience. I made use of an internet price guarantee, first contact from Towne was with Emma confirming the price quote and asking for more details about trim and color of the car, this all took place via email and within an hour. Emma then immediately followed up with a call giving a more personal service, she set up a time for a test drive and to come in and purchase the car. The dealership is huge, with a massive inventory of Kia cars. The inside of the showroom is modern, very clean, with lots of Kias and as my wife said “just as a dealership should look like”, we met with Emma who directed us to Frank Onerato he turned out to be an extremely friendly, polite and honest sales guy. Both during the test drive and afterwards at the actual sale Frank was very professional and attentive. Not only did Towne without discussion stick to the first internet price quoted but they found additional incentives getting me an even better deal on a brand new car. In addition Towne also gave me a very good trade value for my old car. During the whole process there was never any rush, there was time to talk and clarify all areas. Overall the new car buying experience with Towne Kia was as good as it gets, my wife and I left happy! I highly recommend this dealer, especially if you want honest and attentive service. More

WOW, I've never bought a new car in my life because I usually hate car dealers! BUT my experience at this dealer was incredible. I never felt pressured and knew how much the car was worth REALLY!, and I usually hate car dealers! BUT my experience at this dealer was incredible. I never felt pressured and knew how much the car was worth REALLY!, and I got it for less. My wife was so pysched I got the nicest welcoming when I got home. THANK YOU TOWNE KIA - I would not only recommend you I would love to do it again! Aug More

This was my best experience ever buying a car, and the first time I ever felt that all the information was out in the open and accurate. I went in to the dealership with an "internet discount" which they first time I ever felt that all the information was out in the open and accurate. I went in to the dealership with an "internet discount" which they honored, as well as the incentives I had seen online. The price and service were excellent, and I'll definitely be a repeat customer when the time comes. I had a good feeling about the dealership as soon as I walked in the door. More

I had been looking for a new SUV for the past year. I had test drove Various Dodge, Chrysler and Cadillac vechicles which were OK. I then decided to test drive a Kia Sorento. I was greeted by salesman H had test drove Various Dodge, Chrysler and Cadillac vechicles which were OK. I then decided to test drive a Kia Sorento. I was greeted by salesman Hussain Ghamlouch. He asked me what vechicle I was interested in and proceeded to familiarize himself with what options I wanted inside the SUV. Overall, from the test drive stage, to negotiating a trade in price for my truck, to working out the financing, I was impressed with how helpful, kind and professional all of the staff was toward us during this process. After I purchased the car I experienced a minor electrical problem that was immediately taken care of by their more than kind and knowledgeable service departmaent as was a loaner car provided for us until the problem was easily corrected within a few hours. More

Best price. I researched quite a bit prior to purchase. Really felt that they were being honest. Price was actually lower than what was quoted to me. Would definitely recommend. Would certainly return fo Really felt that they were being honest. Price was actually lower than what was quoted to me. Would definitely recommend. Would certainly return for another purchase More

It was by far the BEST new car buying experience I've had to date. They gave us the best possible price with no hassle or haggling and the best finance option. Although it was a heavy traffic day, due to t to date. They gave us the best possible price with no hassle or haggling and the best finance option. Although it was a heavy traffic day, due to the holiday weekend/sales, they still gave us their undivided attention, thought, and care. I would highly recommend Towne Kia to others. Jamaal Ford, our sales representative and Tom (the finance guy) were excellent--explained everything, were courteous, asked us many times if we needed anything while we were waiting...truly felt like valued customers. More