
Gateway Subaru
Delmar, MD
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Great Experience Usually when you buy a car you get stuck at the dealership for hours as they try to wear you down. None of that here. Don was upfront and honest about Usually when you buy a car you get stuck at the dealership for hours as they try to wear you down. None of that here. Don was upfront and honest about everything, the sales manager Brian was easy to deal with and the finance guy Zach got us in and out quickly. No pressure, honest, great deal on an Outback. We highly recommend Gateway. More
Repeat Customers! This is our 2nd purchase of an Outback at Gateway, so obviously we had had a positive 1st impression. The 2nd time confirmed our earlier positive exp This is our 2nd purchase of an Outback at Gateway, so obviously we had had a positive 1st impression. The 2nd time confirmed our earlier positive experience: both the dealership (and our salesman, Don Scullen) were excellent: thorough, efficient, and knowledgeable. The car was ready as expected, and the explanation of the new technologies was patient and complete. This kind of customer experience is changing the new car-buying process into something that is actually pleasant. We would highly recommend. More
New Car Purchase I am a long time Honda and Toyota owner, but I wanted to test drive a Subaru because my children both recently purchased one. I was very impressed wi I am a long time Honda and Toyota owner, but I wanted to test drive a Subaru because my children both recently purchased one. I was very impressed with the car, the dealership, and especially with Steve Wergin, my sales rep. I admit that after just purchasing the vehicle, I am a bit overwhelmed with all the information, but Steve was very patient and explained everything to my satisfaction. He also made sure that I had much more than a basic understanding of the car before I drove off. Thanks for all your help. More
A fantastic and very relaxing no pressure experience We knew we wanted a Crosstrek and Jim Stein made the entire experience very simplistic. He was a pleasure to meet and provided all of the information We knew we wanted a Crosstrek and Jim Stein made the entire experience very simplistic. He was a pleasure to meet and provided all of the information that we needed and answered all of our questions in an easy to understand manner especially the implementation of the bluetooth. Tracy also provided very straightforward explanations of financials and the options available. The entire experience was very relaxing and there was absolutely no pressure. Our tour of the Gateway facility was also greatly appreciated. More
Relaxed, informative and low key Zack Nagler was another no pressure member of the team who informed us of other options we may be interested in to help maintain our vehicle in the fu Zack Nagler was another no pressure member of the team who informed us of other options we may be interested in to help maintain our vehicle in the future. After carefully explaining our options we opted for a few extras to help maintain the car. Another member of the team that was helpful, informed and always professional. More
Wonderful car buying experience! We stopped in to check out the Outbacks and within a very short time, we were the proud owners of a 2018 Outback. Everything went very smoothly, and We stopped in to check out the Outbacks and within a very short time, we were the proud owners of a 2018 Outback. Everything went very smoothly, and Kyle Hutchins was wonderful. He was extremely knowledgeable about the vehicle, but more importantly, he was easy to work with and accommodating. We were treated very well by everyone that we met. We look forward to contuing to go to Gateway for service. More
Great Customer Service Came to Gateway to have my 2015 Outback serviced. Once at the dealership the sales staff informed me that the 2018's had arrived. After a discussion a Came to Gateway to have my 2015 Outback serviced. Once at the dealership the sales staff informed me that the 2018's had arrived. After a discussion about all the new upgrades Lance was able to locate me exactly the model and color I wanted and negotiated a good deal on my trade-in. This is my second purchase from this dealership and I'm sure it will not be my last. More
Impressed Was going to get pricing and hoping to get a reasonable deal. Met with Steve and Wendy and they worked with us to obtain the vehicle I wanted, At no Was going to get pricing and hoping to get a reasonable deal. Met with Steve and Wendy and they worked with us to obtain the vehicle I wanted, At no time did I feel pressured or just getting the sales pitch These two really worked with me and listened to me to arrive at a deal that was fair to all, I would highly recommend then to all looking for a new car, More
Excellent Kyle was professional, understanding and very helpful. Our experience was excellent buying our Outback. We would highly recommend Kyle and Gateway! Gr Kyle was professional, understanding and very helpful. Our experience was excellent buying our Outback. We would highly recommend Kyle and Gateway! Great dealership with great pricing! More
Great Experience - Very Impressive Gateway Subaru has taken customer service to a new level. I found all the staff extremely friendly, and courteous. Wendy Schiavone welcomed me into Gateway Subaru has taken customer service to a new level. I found all the staff extremely friendly, and courteous. Wendy Schiavone welcomed me into the dealership and demonstrated a thorough knowledge of Subaru products as well as processes involved in automotive sales. Jeff Little went the extra mile and helped me determine which vehicle would best meet my needs. Zach Nagler demonstrated a clear insight to the financial process. It is obvious from start to finish, staff work as a team and are passionate about the Subaru products. More