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Gatorland Toyota

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.6
3,728 Reviews
At Gatorland Toyota, we're more than just a Gettel dealership, although we have 17 sister stores throughout Florida. There are a lot of things that make us stand out from the rest, from our Gettel Xpress shopping experience to all the perks of buying or leasing from us, like our 3-Day Exchange program to a free car wash with every service. Our dealership opened in 1994, just four short years after Gettel Toyota of Bradenton, making us the second Gettel dealership to be opened. Over the years, we've proven why Gettel's Got It, and we will continue to prove our loyalty to our customers. We promise to continue to offer a full selection of services, including: New Vehicle Sales Used Vehicle Sales Car Loans and Financing Certified Service Department Full Selection of Parts and Accessories Gettel's Got It for a number of reasons beyond treating our customers with respect and offering a great selection of cars, trucks and SUVs, including the popular Camry and Highlander. Our staff has many years of experience serving the automotive needs of customers, and our dealership offers a number of perks, because we work hard to make every experience with us memorable. Some perks include: Gettel To Go Paperless and Transparent Finance Process with DocuPad Free used car appraisal good for 7 days or 300 miles
Contact Dealership

2985 N. Main St.

Gainesville, FL

32609

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Showing 3,728 reviews

January 15, 2024

Fantastic customer service in the service department. Sales not so much. Will definitely continue to get my car worked on there. More

by 1forlexus
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
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Jan 15, 2024 -

Gatorland Toyota responded

Thank you for your feedback, and we're thrilled to hear that you had a fantastic experience with our service department. We apologize if the sales experience did not meet your expectations, and we appreciate your honesty. Your satisfaction is important to us, and we'll use your feedback to address any areas that need improvement. We look forward to continuing to provide excellent service for your car.

Helpful
January 15, 2024

Efficient, courteous, reasonable amount of time Pleasantly surprised that they accepted me as a walk-in More

by anaporras19
Recommend Dealer
Yes
Employees Worked With
Shad
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Jan 15, 2024 -

Gatorland Toyota responded

Thank you for sharing your positive experience with us! We're happy our team was efficient, courteous, and able to accommodate you as a walk-in. We strive to provide excellent service, and your feedback is appreciated.

Helpful
January 15, 2024

It was great they let me know what I needed done and got it done in a timely manner. Also they replaced my license plate lights with LED lights that I brought from the house. Nancy kept informed the whole w More

by beargators34
Recommend Dealer
Yes
Employees Worked With
Nancy
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Jan 15, 2024 -

Gatorland Toyota responded

Thank you for sharing your positive experience with us! We're happy our team communicated effectively about the needed service, completed it on time, and accommodated the replacement of your license plate lights with LED lights. Nancy's commitment to keeping you informed throughout the process is greatly appreciated.

Helpful
January 15, 2024

Prompt drop off and check in. I waited for the service and it was performed in a timely fashion. Nancy is always extremely pleasant, efficient, informative and understanding. More

by Becky Adkins
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
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Jan 15, 2024 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with us! We're happy your drop-off and check-in process was prompt and that the service was performed in a timely fashion. Nancy will be delighted to know that her pleasant, efficient, and informative approach made a positive impact. Your feedback is valuable to us, and we look forward to providing excellent service during your future visits.

Helpful
January 15, 2024

My fuel pump had to be replaced the beginning of 2022 due to a recall. I started having issues with it and two mechanics told me it was the fuel pump bc my car wouldn't start after getting gas. Toyota told m More

by Brishea12
Recommend Dealer
No
Employees Worked With
Brett Valentine, Brett Valentine
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Helpful
January 15, 2024

Appropriate diagnosis He was kind to us and made a proper diagnosis. We didn't waste much time. More

by ROWOON219
Recommend Dealer
Yes
Employees Worked With
Mr. Shad
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Jan 15, 2024 -

Gatorland Toyota responded

Thank you for sharing your positive experience with us! We're pleased our team provided an appropriate diagnosis and that you felt well taken care of. Efficient and accurate service is our goal, and we appreciate your feedback. We look forward to serving you again.

Helpful
January 15, 2024

Had more items that needed replaced/repaired and spent more than what I expected Pretty short wait More

by Justdon
Recommend Dealer
Yes
Employees Worked With
Nancy
Report | Print
Jan 15, 2024 -

Gatorland Toyota responded

We appreciate you sharing your feedback with us. Our goal is to provide transparent communication about service needs and costs. If there are specific aspects you'd like us to focus on or have additional details to share, please feel free to contact our service director, Jon Dansby, directly at jdansby@gettel.com Thank you for choosing us, and we look forward to serving you better in the future.

Helpful
January 15, 2024

Always pleasant and courteous. Confident bringing my car in for service. Always happy to recommend. More

by ktrohan
Recommend Dealer
Yes
Employees Worked With
Shad
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Jan 15, 2024 -

Gatorland Toyota responded

Thank you for your kind words and positive feedback! We're glad our team has consistently provided pleasant and courteous service, making you feel confident about bringing your car in for service. Your recommendation means a lot to us, and we appreciate your trust.

Helpful
January 15, 2024

Was very kind and accommodating. Thank you for getting the job done quickly and professionally! More

by SANTIAGOYANNI120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
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Jan 15, 2024 -

Gatorland Toyota responded

Thank you for your positive feedback! We're delighted our team was kind, accommodating, and efficient in getting the job done quickly and professionally. Customer satisfaction is our priority, and we appreciate your acknowledgment.

Helpful
January 15, 2024

They were courteous, fast and kept me informed. Everything was explained ahead of time. The waiting area is clean and the free coffee is a nice touch. More

by HP55
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariana Jordan
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Jan 15, 2024 -

Gatorland Toyota responded

Thank you for your positive feedback! We're delighted our team provided courteous and fast service, kept you well-informed, and explained everything ahead of time. We're also glad you found our waiting area clean, and the complimentary coffee was a nice touch. Your satisfaction is important to us, and we look forward to providing excellent service during your future visits.

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