Gatorland Toyota - Service Center

The service at gatorland toyota was okay. I have been using gatorland for service since my purchase. I have been using gatorland for service since my purchase. More

Good treatment and attention. The staff is always very attentive, very friendly and ready to want to help you.. The staff is always very attentive, very friendly and ready to want to help you.. More

This was my first experience with the service department, I was in for a new car 5000-mile check. Overall I had excellent service, I can't give a five-star rating because, when I inquired about the time fram I was in for a new car 5000-mile check. Overall I had excellent service, I can't give a five-star rating because, when I inquired about the time frame I was told it would be about an hour I arrived at 8:45 for my 9 AM appointment and I was told my car service would take approximately one hour, it was not ready until around 11:05. When I asked if I would need to plan on being there that long for a normal oil change I was told no but it took longer this time bc they were running a system check. Also, I had asked if someone could help me reset my door locking to where my doors would stay locked when I turned off my ignition I was told yes they would reset it for me, which I discovered when I arrived home that was not taken care of. I called Shad and left a message to see if he could talk me through how to set my lock control, but he did not call me back, I called the next day and he walked me through it Shad was accommodating, and I will say everyone was very kind and the facility was very clean. The guys checking me in were super nice as well. More

Did a good job and people friendly. Gave me updates on needed work. I did not want anymore service yet. Gave me updates on needed work. I did not want anymore service yet. More

great service with Ian but wish multi=point inspection sheets were available and attached to service sheet as I save, perform work that is required to keep Highlander updated , verify that all fluids are sheets were available and attached to service sheet as I save, perform work that is required to keep Highlander updated , verify that all fluids are filled for this elderly lady who depends on Gatorland, thank you More

Seems up and down and not always customer-centered. We have bought 2 cars there and many elsewhere. We get good service and attention at times like yesterday. At times the telephone number doesn’t e We have bought 2 cars there and many elsewhere. We get good service and attention at times like yesterday. At times the telephone number doesn’t even answer in Service. Once we had a simple problem and could get no one to answer the phone. Frustrating. More

Made an appointment. Was on time. I always have good interactions with personnel. Waiting area allows an opportunity for me to work from my laptop while I wait. I trust t Was on time. I always have good interactions with personnel. Waiting area allows an opportunity for me to work from my laptop while I wait. I trust the mechanics and their opinions, they’ve never given me a reason not to. More

They delivered a quality result with excellent customer service. They exceeded my expectations, and I am a delighted customer. service. They exceeded my expectations, and I am a delighted customer. More