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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews

2,713 Reviews of Gatorland Toyota - Service Center

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June 09, 2023

Nancy with Gatorland is always very help full and gets what we need done in a timely manner and at mijimal cost. More

by Rice1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Jun 12, 2023 -

Gatorland Toyota responded

Thank you for your feedback about Nancy at Gatorland! We appreciate your recognition of Nancy's efforts. We understand the importance of providing value to our customers, and we're glad that Nancy has assisted you in achieving that. Thank you for choosing Gatorland and for taking the time to share your feedback. We value your business and look forward to continuing to provide you with helpful and efficient service.

June 07, 2023

I was told by another toyota dealer that my rear seal was leaking. I brought my car to gatorland as it was closer. They advised me that the leaking oil was too messy to be able to know what exactly was leaki More

by drdemmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bess
Jun 08, 2023 -

Gatorland Toyota responded

Thank you for sharing your experience with us! We're glad Gatorland Toyota provided you with honest and helpful service regarding the oil leak in your car. We take pride in our commitment to honesty and ensuring the best possible service for our customers. If you have further concerns or questions, feel free to reach out. Thank you for choosing Gatorland Toyota, and we're here to assist you whenever you need us!

June 07, 2023

It was nice to see the video and explanation of the work being done. But, I would also like to have the Multipoint Inspection sheet that shows brake lining and tire tread depth like other Toyota service de More

by dtinfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Jun 07, 2023 -

Gatorland Toyota responded

Thank you for your feedback! We're glad you appreciated the video and explanation of the work during your visit. We appreciate your suggestion and will address this with our team. Thank you for choosing us, and if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help!

June 07, 2023

The service department at Gatorland is respectful, helpful and makes you feel welcome. They have not pushed me to get repairs that aren’t needed but have been quick to help when I have needed them. Th More

by Sfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts, Brian Bess
Jun 07, 2023 -

Sfish responded

Thank you for being there for me when I have needed vehicle repairs!

June 06, 2023

1 word 2 words 3 words 4 words 5 words 6 words 7 words 8 words 9 words 10 words 11 words 12 words 13 words 14 words 15 words More

by raymond.ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bess
Jun 07, 2023 -

Gatorland Toyota responded

Your review left us speechless, or should we say, wordless? We're glad you enjoyed the experience!! 😄 Thanks for the laughs!

June 06, 2023

Great service, great people, done quickly. I highly recommend this dealership for quality Toyota service More

by Robert Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
Jun 07, 2023 -

Gatorland Toyota responded

Thank you for your kind words and recommendation! We're thrilled you had a great service experience with us. Thank you for choosing our dealership for your service needs. We look forward to serving you again soon!

June 06, 2023

I have called the same day for an appointment. My service writter always works me. I never have any surprises with services. My writer , Mr Buchanan Is professional, courteous, educates one on More

by Minniemcdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
Jun 07, 2023 -

Gatorland Toyota responded

Thank you for your excellent feedback! We're delighted you have consistently received excellent service when scheduling appointments with us. We're glad that Shad has been professional, courteous, and knowledgeable. We appreciate your loyalty. Thank you for choosing us, and if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help!

June 06, 2023

Very knowledgeable, fast and friendly. Thank you Nancy for a great experience. I will definitely be coming back. More

by A. Fischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Jun 07, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback! We're delighted Nancy provided you with a great experience during your visit. Thank you for choosing us. If there's anything we can assist you with, please don't hesitate to reach out. Nancy and the rest of our team will be more than happy to help!

June 01, 2023

The Collision Center is known for quality work. Bryan is a knowledgeable and professional representative of the company. Mostly Bryan is very helpful to the customers at the Collision Center. More

by dojfarm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan, Daniel Ainsworth, Bryan Fisher, Iliana Mullins, Ian Roberts
Jun 01, 2023 -

Gatorland Toyota responded

Thank you for your review of our Collision Center! We're thrilled our center is known for providing quality work. We're proud to have Bryan as part of our team, and we appreciate your recognition of his knowledge and professionalism. Thank you for choosing us and for your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help!

June 01, 2023

Not an overall good experience. I felt like I was a bother, tires not properly inflated. Service advisor didn’t know you don’t have nitros for tires even though I purchased the Truc More

by meiland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy Voss
Jun 01, 2023 -

meiland1 responded

N/A

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