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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gatorland Toyota - Service Center

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May 25, 2023

Easy to schedule. Good communication. Good service. Loved the courtesy car wash. Could stick to scheduled times. More

by Lois B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
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May 25, 2023 -

Gatorland Toyota responded

Thank you for your review and feedback! We are pleased that scheduling with us was easy and that you found our communication good. We are also glad you enjoyed our courtesy car wash and were satisfied with the service provided. We understand the importance of adhering to scheduled times, and we apologize if there were any delays or inconveniences in that regard. Your feedback is valuable to us, and we will consider it as we strive to improve and provide an even better experience for our customers. Thank you for choosing our services, and we look forward to serving you again soon!

May 25, 2023

Ian Robbers is great to work with. He has helped us keep two cars running. More

by Cswill100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
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May 25, 2023 -

Gatorland Toyota responded

Thank you for your kind words and positive feedback about Ian! We are glad he has provided excellent assistance in keeping your two cars running smoothly. We value your business and look forward to serving you soon!

May 24, 2023

The service is very nice and fast , very professional, good services, the attendant was very friendly and have knowledgeable More

by OCHONG60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss, Brian Bess
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May 24, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive feedback about our service! We're glad you found our service pleasant, fast, and professional. Providing good service is a priority for us, and we're happy that our service advisor was friendly and knowledgeable, enhancing your experience even further. Your satisfaction is important to us, and we appreciate your kind words.

May 24, 2023

Very satisfied I don’t have anything else to say. I think Two words work More

by Diana.lagotic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
May 24, 2023 -

Gatorland Toyota responded

Thank you for your feedback and for expressing your satisfaction! We appreciate your concise response and we're glad to hear that you're very satisfied. If you ever have any further questions or need any assistance in the future, please don't hesitate to reach out. Thank you again for choosing our services and for your positive feedback!

May 24, 2023

Adrianna was awesome and very helpful! I appreciated the speed and quality of service provided. More

by jbfreedom2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
Report | Print
May 24, 2023 -

Gatorland Toyota responded

Thank you for your wonderful feedback about Ariana! We're happy she provided awesome and helpful service to you. We take pride in delivering both speed and quality in our service, and we're glad that you appreciated it. We will make sure to recognize Ariana for her outstanding work. Thank you for choosing our services and for taking the time to share your positive experience. We look forward to serving you with the same level of excellence in the future!

May 23, 2023

Kindness, friendliness, understanding, patience, flexibility, comfort, friendliness. In half an hour they solved all the actions needed to transfer the insurance from the old car to the new car an More

by Velenik
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bob cousins
Report | Print
May 23, 2023 -

Gatorland Toyota responded

Thank you for your excellent feedback! We are thrilled to hear that our team demonstrated kindness, friendliness, understanding, patience, and flexibility; and provided a comfortable experience for you. Your satisfaction is our priority, and we are grateful for the opportunity to assist you. If there's anything else we can do for you in the future, please don't hesitate to let us know. Thank you again for choosing our services and for your kind words!

May 23, 2023

The service personnel are always pleasant and efficient. They often spend that little extra time that is needed to find out exactly what I need and to recommend honestly what needs to be done with my vehicl More

by cmdurbin59
Recommend Dealer
Yes
Employees Worked With
Daniel Ainsworth, Nancy Voss, Ariana Jordan
Report | Print
May 23, 2023 -

Gatorland Toyota responded

Thank you for being a loyal customer since 2005 and sharing your wonderful experience with our service personnel! We're delighted that our team has consistently provided you with pleasant and efficient service. Your trust and continued support mean the world to us, and we're honored to have been your chosen Toyota dealership for all these years. We look forward to serving you for many more years to come. If there's ever anything we can assist you with, please don't hesitate to reach out. Thank you again for your kind words and for being a valued member of our Gatorland family!

May 22, 2023

So far it's been very positive. But I didn't come to Gatorland Toyota because it was Gatorland Toyota. I came to Gatorland Toyota because that's where Ryan Wise was. I've known Ryan More

by DAVE.BACHUS
Recommend Dealer
Yes
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May 23, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback! It's great to hear that your connection with Ryan played a significant role in your decision to choose Gatorland Toyota. We value the relationships we build with our customers and strive to provide exceptional service that keeps you coming back. We look forward to serving you for many years to come.

May 22, 2023

Required both service Auto Butler and 30,000 miles, scheduled both Kept me informed of progress More

by HINEYSJ
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
May 22, 2023 -

Gatorland Toyota responded

Thank you for choosing our dealership for your service needs. We're pleased our team provided clear communication throughout the process, keeping you informed every step of the way. We appreciate your trust in our service department and are grateful for your feedback. We're here to help and look forward to serving you again soon!

May 22, 2023

Polite and efficient staff, pleasant waiting area, recommendations and notations for future services needed, discounts. More

by EDDIESTOCKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Dansby
Report | Print
May 22, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive experience with our dealership. We're happy our staff was polite and efficient, providing you with excellent service. We're also glad you found our waiting area pleasant and comfortable during your visit. It's great to know that our team provided recommendations and notations for future services needed, ensuring that your vehicle stays in excellent condition. We appreciate your trust. Thank you for choosing us and for taking the time to share your feedback!

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