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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gatorland Toyota - Service Center

Sort by
April 22, 2023

Don't matter, Rachelle in Sales, Iliana in Service, gonna be top notch customer Service! More

by mdaly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle
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Apr 24, 2023 -

Gatorland Toyota responded

We're thrilled to hear that Rachelle in Sales and Iliana in Service provided you with top-notch customer service! We take pride in our team's dedication to our customers and we're glad to hear that it shows. Thank you for taking the time to share your positive experience with us, and we hope to continue serving you!

April 22, 2023

We have used Gatorland Service for 20+ years. Recently through Shad Buchanan our service was done quickly and , not with just minimal care, but with identification of problems and their repair. More

by BROWNRJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Dansby, Shad Buchanan, Daniel Ainsworth
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Apr 24, 2023 -

Gatorland Toyota responded

Thank you for your loyalty and your positive feedback! We're honored to have been your go-to service center for over 20 years, and we're thrilled to hear that Shad Buchanan provided you with excellent service. Our team takes pride in providing thorough inspections and repairs to ensure that your vehicle performs at its best and looks great. We appreciate your kind words about our friendly and professional service. We'll be sure to pass on your compliments to our team. Please don't hesitate to contact us if you have any further concerns or questions. We look forward to serving you and your vehicles for many more years to come!

April 22, 2023

It was very intensive. He sat in the car with me and let me explain and show him the problem. This was a totally new experience talking through the issues. He then sat in t More

by dlboucher@gmail.com
Recommend Dealer
Yes
Employees Worked With
Brett Valentine, Brett Valentine
Report | Print
Apr 24, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback! We're glad you had a great experience with our team. We strive to provide excellent communication and customer service, and we're pleased to know that we were able to meet your needs. Please don't hesitate to contact us with any further concerns or questions. We look forward to serving you soon!

April 22, 2023

Shad Buchanon always takes good care of me and my car. . He is the greatest! More

by txagsteph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
Report | Print
Apr 24, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback! We're glad Shad Buchanan always takes good care of you and your car. We appreciate your business and your kind words about Shad's service. We'll be sure to pass on your compliments to him. Please don't hesitate to reach out to us if you have any further concerns or questions.

April 21, 2023

I had an appointment to have my tire pressure checked and discovered that I had almost missed my six month check up. Brett was able to get everything taken care of during my visit. More

by Linda
Recommend Dealer
Yes
Employees Worked With
Brett Valentine, Brett Valentine
Report | Print
Apr 21, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback! We're glad to hear that Brett took care of your tire pressure check and six-month check-up during your visit. Our team works hard to provide efficient and comprehensive service to our customers, and we're pleased to know that we were able to meet your needs. We appreciate your business and hope to continue to be your go-to dealership for all of your service needs. Please don't hesitate to contact us if you have any further concerns or questions!

April 21, 2023

A good workflow made it efficient. Attendants were kind and friendly. The work was quite reliable. More

by kmartinez87@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Ilania
Report | Print
Apr 21, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback! We're glad you had a good experience with us and that our workflow was efficient. Our team works hard to ensure that we provide reliable service. We also appreciate your kind words about our team and their friendly and kind demeanor. We believe that excellent customer service is a crucial part of the customer experience, and we're happy to know that we were able to make you feel welcomed and valued. Thank you for choosing us for your service needs. We look forward to serving you again!

April 21, 2023

Fast and efficient Woman at desk was pleasant, explained everything, it was a good experience. More

by pat.tison.18
Recommend Dealer
Yes
Report | Print
Apr 21, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive experience with us! We're glad our team provided you with fast and efficient service and that our service advisor was pleasant and explained everything to you. We appreciate your business and look forward to serving you soon!

April 21, 2023

Took my car in had it diagnosed, was told difference. Paid $3324. Not the problem. Not happy. More

by bsheppard53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto, Arnaldo Mella
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April 21, 2023

Did not follow my instructions. Car was there for a recall of chipping paint. I was VERY clear that only the hood should be done. Its a 14 year old car so beauty was not the goal. More

by 2009 highlander
Service Communication
Recommend Dealer
No
Employees Worked With
Grant
Report | Print
April 21, 2023

Consistency in the level of service by Nancy and the service staff and the others More

by Hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
Apr 24, 2023 -

Gatorland Toyota responded

Thank you for sharing your feedback with us! We're delighted to hear that Nancy and our service staff consistently provide you with a high level of service. We strive to ensure that our customers receive the same exceptional service every time they visit us. We'll be sure to pass on your kind words to Nancy and our team. Thank you for choosing Gatorland Toyota!

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