Gaudin Ford

My name is Robert Sosnowski. Since i lived in las vegas i have purchased 3 cars from Gaudin ford dealership. The sales person i have worked with from the beginning was Dominic Lasala. This salesperson is the have purchased 3 cars from Gaudin ford dealership. The sales person i have worked with from the beginning was Dominic Lasala. This salesperson is the best one i ever had to deal with. For may years i have been buying and leasing fords. Working with Dominic in buying cars was a new experience. I have never had a salesperson that will explain you every single detail before buying a car also he was the only person that we could depend on in troubled times. I we needed to buy a car he was never pushy in what he wanted to sell. he always waited and asked what are we looking for and what can we afford before starting the whole process. Also when the deal was finished he still kept on calling couple times a month to be sure if we were satisfied and if not he asked what he can do to make us satisfied. I have never worked with a sales person that would deal with his clients so close on a personal level and i never regret meeting him. If anyone needs any help to purchase a car i always recommend Dominic Lasala from Gaudin Ford. Sincerely Robert Sosnowski More

be careful with these guys, I understand businesses have to make a buck but they will try to take advantage of your ignorance if you let them, I almost made that mistake, 175$ to replace my thermostat,15 mi to make a buck but they will try to take advantage of your ignorance if you let them, I almost made that mistake, 175$ to replace my thermostat,15 min and 20$ later i did the job myself. just a heads up guys, do your research More

I knew what I wanted when visiting the dealership, and from the salesman (Kyle), to the Sales Manager (Frank), then finally the Finance Manager (Jacob), my experience was top notch. I wasn't pressured in from the salesman (Kyle), to the Sales Manager (Frank), then finally the Finance Manager (Jacob), my experience was top notch. I wasn't pressured into options I did not want, and I was even offered lower finance rate after I signed on Saturday night, and came back on Monday. Jacob did some financing magic and got me a better rate, and I came in and signed the new contract -- unheard of -- usually there is a big warning, do not resign a contract, this is because most other dealerships will call you stating the financing fell through and want you to sign HIGHER rates, not this one, Jacob got me a much lower rate - top notch! Thanks to Jacob, Frank and Kyle, I appreciate all your hard work. More

Terrible!! Dangerous!! Do not get service or shop here!! Terrible!! Dangerous!! Do not get service or shop here!! I had a safety inspection performed on a car prior to purchase. I paid $929 for the inspect Terrible!! Dangerous!! Do not get service or shop here!! I had a safety inspection performed on a car prior to purchase. I paid $929 for the inspection and repairs prior to purchase. When I got my car, was missing a stud on the front wheel. (They inspected the brakes. So they pulled the wheel.) I pointed this out, I was told they did not care about it and if I wanted it fixed they would charge me the full rate for the repair. If it were not the end of the day with all other shops closed and my need to drive from Las Vegas to Salt Lake City I would have taken the car to Jiffy Lube to have them replace the stud. There are several mountain passes and canyons on that route and driving with a car like that is a bad idea. So I paid another $108 to replace the wheel stud. When I got home to my own garage and tools, I replaced the shocks and struts. I found a completely stripped stud right next to the one they replaced. They could not diagnose a broken motor mount. A simple enough task that I've done it over the phone before. These are two of many things they failed at doing properly. Poor service is one thing, but endangering people's lives is another. The only time they even bothered to do anything was when I walked on to the showroom floor and started telling people not to buy vehicles there. A Sergeant from Nellis AFB was at the salesman's desk with pen in hand ready to sign a contract and he walked from the deal. The salesman was very upset and started trying to bully me. He is lucky I was calm and he did not come any closer. The sales manager said he would try to assist me, and I think he honestly would, but was told he could not because the man walked away from buying a new truck and it cost them thousands of dollars. I plan to continue to costing them money and preventing people from risking their lives and those who are on the road near them because of this terrible dealership. More

My 2006 Superduty truck broke down on I-15 just south of Las Vegas. I called Gaudin Ford and asked if they had a diesel mechanic on duty, and if they would be able to look at my truck. They told me no probl Las Vegas. I called Gaudin Ford and asked if they had a diesel mechanic on duty, and if they would be able to look at my truck. They told me no problem as long as I showed up before 12 noon. When I arrived around 10:30 AM they told me they would not be able to look at the truck, that the diesel mechanics had left for the day.. After insisting I spoke with someone an hour prior, that told me to come on in, they said "sorry, we might be able to get to it Monday". POOR CUSTOMER SERVICE.............. This dealership obviously has internal communication issues.. More

This is the first time I've used Costco's Auto Buying program and they directed me to Gaudin Ford. It's the easiest transaction I've ever made in buying a new car. Domenic LaSala was the salesman who program and they directed me to Gaudin Ford. It's the easiest transaction I've ever made in buying a new car. Domenic LaSala was the salesman who I worked with and he couldn't have been nicer. I am so glad that Gaudin Ford and Costco work together and I had such a pleasant experience. More

I would strongly suggest if in market for a Ford vehicle get from any Ford dealership but this one.... I went in on Sept 1, 2011 to buy a Ford F150 took delivery of truck traded in my car gave them my car p get from any Ford dealership but this one.... I went in on Sept 1, 2011 to buy a Ford F150 took delivery of truck traded in my car gave them my car payment as a down payment because they assured me they would be paying my car off within 10 days... Well 23 days later I get called in at which point was told they couldn't get me financing need a larger deposit $4,500 I don't have so was like well then I'll take my car back... So because of them my car payment over 18 days late got a late fee... To me and everyone I have talked to about the situation not very good business/financial discussion by Gaudin Ford they should have lowered the price of the truck by $4,500 or gave me more for my trade instead now they get to take the truck back with over 1,000 miles on it and sell it used... So have to sell a lot less.... Filled Better Business Bureau complaint.... Even vented my frustration on their Facebook page and instead of addressing the issue they just removed my post and banned me... great customer service.... NOT More

Great salesman, was not pushy, made this a pleasurable experience. The finance manager was wonderful, this was the best experience I've had when buying a vehicle. That and I love my new truck! experience. The finance manager was wonderful, this was the best experience I've had when buying a vehicle. That and I love my new truck! More

I would like to thank Domenic Lasala / and Carlos Yu for all the help with my trade in car and the extra time thay took in the tracking of the car I ordered. all the help with my trade in car and the extra time thay took in the tracking of the car I ordered. More

I was on vacation from South Carolina and needed a new car to get back home. The employees helped me find the right car for me and made me feel at home. Southern hospitality is not just in the southeast car to get back home. The employees helped me find the right car for me and made me feel at home. Southern hospitality is not just in the southeast it is also in the southwest. Thanks so much Shambu and Chris you made my Vegas Vacation. More