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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
684 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 684 reviews

June 10, 2025

Did extensive testing on engine control light. Gave a shuttle to and from my location. Would use again if in Amarillo. More

by Garydoty361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
June 09, 2025

The work was done quickly ! The service manager was very pleasant and did exactly what I asked to be done. More

by Patsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Pollard
June 08, 2025

Service Advisor Jeremy Chastain was knowledgeable and professional. He explained what service was needed for my vehicle and knew what was required to get it done in a timely manner More

by NY John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
Jun 10, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

They were courteous, helpful and efficient. Really appreciated their professionalism. I WILL BE BACK AS MY DEALERSHIP OF PREFERENCES More

by Dhrtl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor C.
Jun 09, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2025

They are so very kind and respectful! They serviced my car fast and perfectly! Thank you!! More

by Michelleturtle121701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pollard
Jun 08, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2025

Very helpful and considerate employees. I enjoy doing business with them! Victor was very pleasant, he also gave me tips to correct an issue my car has had for several years. It is very muc More

by JeEgipto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jun 08, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

Danny Pollard at the dealership in Amarillo Texas has gone out of his way to be kind (always has a smile on his face when I see him) and helpful and ensure that what I needed and wanted done was accompli More

by vickijo58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Jun 06, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

Damian provided all the services my car needed at 65,000 miles with courtesy, skill, and real consideration for my 86 years. I love Gene Messer Ford Amarillo. They always treat me royally! Russ More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Gregor
Jun 06, 2025 -

Gene Messer Ford of Amarillo responded

Hello Russ, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2025

David Smith my sales rep let me test drive 5 vehicles trying to decide on what made me smile, little did we know the bottle of water he offered me next to the vehicle on the showroom floor did the trick! More

by Endlessresourcesconsulting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Smith
Jun 05, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2025

Came right out to greet me, very friendly, helpful, and prompt! Def recommend and will come back for future service! More

by Sofiacg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian and someone else
Jun 01, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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