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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
688 Reviews
Call Dealership (806) 355-7471
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3400 Soncy Rd.

Amarillo, TX

79119

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Showing 688 reviews

June 14, 2025

The service was top notch and Ryan was very helpful thank you for taking care of me More

by jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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June 14, 2025

To get in for an oil change they did a whole complete inspection they were awesome they told us everything they were doing explained everything to us they are the nicest people and did an awesome job More

by Margery.mccort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pollard
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June 13, 2025

Excellent customer service Jeremy is awesome! Very personable and professional! Look forward to working with him in the future More

by deniandanthony
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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June 12, 2025

The service department is top notch. They took me in without an appointment during a road trip for an issue I needed to fix with my car. Victor and Jimmy stay after hours resolving the More

by Pilar1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor, Jimmy
Report | Print
Jun 14, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. If you have any further questions, please give us a call. We're always happy to help!

June 10, 2025

Did extensive testing on engine control light. Gave a shuttle to and from my location. Would use again if in Amarillo. More

by Garydoty361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jun 13, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2025

The work was done quickly ! The service manager was very pleasant and did exactly what I asked to be done. More

by Patsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Pollard
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Jun 12, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2025

Service Advisor Jeremy Chastain was knowledgeable and professional. He explained what service was needed for my vehicle and knew what was required to get it done in a timely manner More

by NY John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
Report | Print
Jun 10, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

They were courteous, helpful and efficient. Really appreciated their professionalism. I WILL BE BACK AS MY DEALERSHIP OF PREFERENCES More

by Dhrtl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor C.
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Jun 09, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2025

They are so very kind and respectful! They serviced my car fast and perfectly! Thank you!! More

by Michelleturtle121701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pollard
Report | Print
Jun 08, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2025

Very helpful and considerate employees. I enjoy doing business with them! Victor was very pleasant, he also gave me tips to correct an issue my car has had for several years. It is very muc More

by JeEgipto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Jun 08, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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