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Gene Messer Ford of Amarillo

Amarillo, TX

4.8
876 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 876 reviews

December 27, 2025

Figo was very friendly and very helpful. Service was completed in a timely manner and the facilities were very clean and pleasant. I will go there again. More

by 4vinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Figo
December 24, 2025

I want everyone to know there Gene Messer Ford keep my car a week and never moved it from the parking lot. Called and said it was ready and never fixed it at all. The app showed them everything that was w More

by pinkjudy987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody
December 20, 2025

Everyone is always very kind. Everything is explained very well and I always appreciate the valet service More

by lovesbeads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Dec 21, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Thank you, and have a fantastic day!

December 19, 2025

Service was absurd. One would think that an out of towner, with an engine issue under 8k miles, would be communicated with a bit - what’s going on, what’s the timetable, More

by pposton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JC
Dec 21, 2025 -

Gene Messer Ford of Amarillo responded

I’m sorry that you had a bad experience without service department. Please reach out to me at your convenience so that I can gather some more information and try to help with a resolution.  Shane Qualls General Manager squalls@group1auto.com

December 17, 2025

My 2023 Ford Bronco Sport had to have some work done to it , and it was done in a timely fashion , it went in to the shop yesterday and I already got it back today , thanks you Gene Messer Service team for More

by angiebetancourt11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Luna
Dec 20, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

December 17, 2025

Our recent experience Gene Messer Ford in Amarillo was exceptional from start to finish. Our salesman Chris demonstrated professionalism, integrity, and a genuine commitment to customer satisfaction throu More

by Randy
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 21, 2025 -

Gene Messer Ford of Amarillo responded

Hello Randy, thank you for your kind review; we are happy to pass along your comments to Chris here at Gene Messer Ford Amarillo! If you have any further questions, please give us a call. We're always happy to help!

December 17, 2025

Danny was great! In and out for an oil change and got my coupon in!! More

by sammymartinez584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Dec 21, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

December 17, 2025

Our salesman, Chase, was very helpful. He asked what car I was interested in and then showed me all the options. He was also very patient. More

by lisa.lamarca23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase
Dec 21, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you for your kind review; we are happy to pass along your comments to Chase here at Gene Messer Ford Amarillo! If you have any further questions, please give us a call. We're always happy to help!

December 16, 2025

They were very helpful they got my truck in got it serviced and also provided me with an Uber to and from where I needed to be Andrew was very helpful and friendly. More

by jesusandujo19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sullivan
Dec 20, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2025

Service always prompt, friendly and fair. Have bought 2 vehicles and they perform all service. More

by Dwmiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Areans
Dec 17, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

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