Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
936 Reviews
Call Dealership (806) 355-7471
View Awards

3400 Soncy Rd.

Amarillo, TX

79119

Directions

By Type

Showing 936 reviews

April 04, 2026

The service was excellent! They were able to preform the repairs and get my pickup back to me right after lunch. Thank you Danny! More

by Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard.
Report | Print
April 03, 2026

Very poor customer service from the service department when questioned about how long it would take to complete the service. The service department is very slow in responding to the customer. They act lik More

by Jpwebb55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donny
Report | Print
April 02, 2026

Very accommodating staff. Everyone was extremely friendly from the dealer to the receptionist. Highly recommend More

by kristindanae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Nelson
Report | Print
March 31, 2026

Very responsive and followed through with what they said they would do. Got back to me on all my questions and were willing to deal with. More

by ctrimble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer, Clark
Report | Print
March 30, 2026

Services on time and as expected . . Price was as quoted. Will return for as required More

by dmsly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. C.
Report | Print
March 28, 2026

“Chase was very helpful He made an effort to work with me and get the price I was looking for. Overall, a great experience.” More

by Sweetbebe006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Rimel
Report | Print
Mar 30, 2026 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 24, 2026

Fast and friendly service. My car was done quickly I will do more business with them in future. More

by kathowell17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Figo
Report | Print
Mar 26, 2026 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

March 23, 2026

Overall they did a very good job. Only thing that was a little frustrating is it took a while. Quoted 1-2 weeks and it took 5. Sales rep Danny was great updating me and staying in tou More

by Hd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny William
Report | Print
Mar 25, 2026 -

Gene Messer Ford of Amarillo responded

Thank you for your positive review and feedback. We apologize for any inconvenience in the timeline, but we are thrilled to hear that our sales rep Danny provided excellent communication throughout the process. We appreciate your business and hope to work with you again in the future.

March 23, 2026

Helpful and friendly people. .bring my ford explorer for recall everything going smoothly and fix it very nice More

by Vhal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Mar 25, 2026 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2026

I really like the good customer service from the service team. My service advisor Richard Luna is very helpful. More

by richardlara3018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Luna
Report | Print
Mar 24, 2026 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
...
94