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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.6
303 Reviews
Call Dealership (877) 315-7172

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 303 reviews

May 07, 2024

I've always been treated great whenever I go here whether it's the sales department or the service department More

by fooman8117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Helpful
May 06, 2024

Good at listening to what are needs where. very kind people Always ready to serve More

by Lydianix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Daniel P
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Helpful
May 02, 2024

Great service today. I really appreciate it!!! I dropped off my car early and it was completed in a very timely manner and delivered to my house. More

by paetfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 04, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 01, 2024

They had a good selection and the process went smoothly. I am enjoying my new vehicle. More

by kerry.kamp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
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May 03, 2024 -

Gene Messer Ford of Amarillo responded

Congratulations on your new vehicle! We're thrilled to have delivered a smooth sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
April 30, 2024

Great service and sales … you can always count on Gene Messer for excellent service and fair pricing More

by Gatorrunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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May 02, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 27, 2024

After I called they got me in the next day but did not check car till the next day and repaired the next day. So two days of a rental car was a little unexpected on top of the repair costs. Tim was very More

by jillwhe0831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Roach
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Apr 30, 2024 -

Gene Messer Ford of Amarillo responded

You're welcome! We're glad that Tim kept you informed and that the repair was done according to what you could afford at the time. We understand that unexpected rental car costs can be challenging, and we appreciate your understanding during this process. We're here to ensure your satisfaction and make your experience with us outstanding every time!

Helpful
April 25, 2024

Wait was a little long but always do good work. Thank you for always giving me great service . More

by Shermancrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 27, 2024 -

Gene Messer Ford of Amarillo responded

You're welcome! We apologize for any wait you experienced but are glad to hear that you consistently receive great service and quality work. Thank you for choosing us!

Helpful
April 25, 2024

I took my car to Gene Messer Ford for service. They did a thorough job and they completed it in a good time. Service department was friendly and helpful as always. Thanks More

by gawick78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ethier
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Apr 28, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 22, 2024

I don’t recommend this dealership to fix your car. I paid them money to only end up taking it to another dealership. They kept my car for over a week and, they had no courtesy cars, so that left me ou More

by Brandy.thomas66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah
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Apr 24, 2024 -

Gene Messer Ford of Amarillo responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
April 20, 2024

They were so helpful in getting me just what I wanted. Everyone was cordial! I can’t say enough about the great service I received! More

by kwill318
Recommend Dealer
Yes
Employees Worked With
Shane Qualls, Thomas Hubbard, Dustin in finance
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Apr 23, 2024 -

Gene Messer Ford of Amarillo responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
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