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Gene Messer Ford of Amarillo

Amarillo, TX

4.8
830 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 830 reviews

October 01, 2025

Andrew truly stepped up to the plate and made positive things happen. Communication was great and the truck was in and out same day. More

by comanche_16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 04, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to Andrew here at Gene Messer Ford Amarillo! Thank you again, and have a fantastic day!

September 29, 2025

I was traveling from Colorado to Pennsylvania and had problems with the frontend of the truck. Victor Celaya called me the day before my appointment and said it might be 2-5 days before they could really More

by Wahoominer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Celaya
Oct 02, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2025

Great place to buy a vehicle, not so much for service. Sales good service bad! More

by cdbetts1646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure, I was to mad!
Oct 03, 2025 -

Gene Messer Ford of Amarillo responded

Thank you for the review. Please reach out to me to discuss this further, I'd like to hear about the issues you had with our service department. Thank you, Shane Qualls General Manager 806-467-5503

September 28, 2025

I received excellent treatment and service yesterday for my SUV and my King Ranch 150 truck. Thank you! Ford’s are the best! More

by Truetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastiain
Oct 01, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2025

My Service Advisor was very helpful to get my concerns and recalls for my 2022 Mustang GT taken care of as soon as possible! More

by king.871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Sep 28, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2025

Jeremy was amazing! Figured everything out with the warranty company and got my car going again!! Thank you!! More

by Lolliezebra2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Sep 25, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we're happy you found our staff Jeremy to be so supportive during your experience here at Gene Messer Ford Amarillo. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2025

Daemon treated me with respect and made me confident in the fact that they would take care of me. More

by jeffersl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daemon
Sep 27, 2025 -

Gene Messer Ford of Amarillo responded

Hello Jeffersl, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

September 25, 2025

Dropped my truck off for oil change and tire rotation. They gave me a ride home and then delivered it back to me in two hours. Great service, friendly people. I will come back again and highly recommend t More

by JWT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor and Andy
Sep 28, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Gene Messer Ford Amarillo

September 24, 2025

Excellent & Quick Service. Had a recall & they took care of the problem immediately. Excellent Dealership! More

by kaykcline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Sep 27, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! Thank you again, and have a fantastic day!

September 24, 2025

Great & timely service. Work was done well and on a very short time. Good crew to work with. More

by cliffordartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Sep 25, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!