Gene Messer Ford of Amarillo

recall on my vehicle Jimmy,the service rep, was very helpful, froendly, and efficient. I,will definitely go back for my auto service needs. Very good service overall. Tha Jimmy,the service rep, was very helpful, froendly, and efficient. I,will definitely go back for my auto service needs. Very good service overall. Thank you More

Prompt service work We were experiencing engine problems with a F350 6.0L diesel. Showed up on Saturday early afternoon for oil and all filters. That didn't correct the p We were experiencing engine problems with a F350 6.0L diesel. Showed up on Saturday early afternoon for oil and all filters. That didn't correct the problem; service writer got us setup for first thing Monday morning. Had experienced diesel tech and was completed and out the door the same day. Explained the problem early, and I made the decision to "over fix", as I am a pro preventive maintenance type person. Work has a good warranty at any Ford facility. Bad part, as with all dealers nationwide, I feel is the overpricing of both product and services. That's the only negative about the entire experience with this dealer. Great people, very nice facility, clean, accommodating. That's worth a bunch. More

Service department Clean, prompt and friendly. I plan to do my future business here. I've also used their parts department and the friendliness and helpfulness is worth Clean, prompt and friendly. I plan to do my future business here. I've also used their parts department and the friendliness and helpfulness is worth coming back for. More

Gene Messer Amarillo I have brought 2 Lincoln MKX s from the Amarillo location and have them serviced there as well. Usually the service is great but was disappointed this I have brought 2 Lincoln MKX s from the Amarillo location and have them serviced there as well. Usually the service is great but was disappointed this week when I had oil changed and tires rotation I waited 4 hours then had to ask only to find out my car had been ready for some time and my service person did know and hadn't checked on it. He had the keys on his counter. Better luck next time More

The service is great I took our car to have a key reprogrammed and I less than a hour it was done and I thought about it our other car was totaled over at the body shop an I took our car to have a key reprogrammed and I less than a hour it was done and I thought about it our other car was totaled over at the body shop and asked if they could switch the tires from one to the other and they went and got my car from the body shop and changed them out for me And P.S the donuts where great More

Refreshing experience Gina was a breath of fresh air, every person that I dealt with on this purchase was incredibly friendly. A really great experience from start to finis Gina was a breath of fresh air, every person that I dealt with on this purchase was incredibly friendly. A really great experience from start to finish. I highly recommend this dealership! More

Speedy and courteous Brake booster went out and these guys did an awesome job getting my car in and out very quickly so I didn't have to be without a car very long. Brake booster went out and these guys did an awesome job getting my car in and out very quickly so I didn't have to be without a car very long. More

7/20/17 Good experience. Everyone helpful and service was great. Thanks. I waited in waiting area, and they summoned me when ready. What I said above in 9 wor Good experience. Everyone helpful and service was great. Thanks. I waited in waiting area, and they summoned me when ready. What I said above in 9 words should cover everything. More

Review Fast, courteous, professional and easy to work with. Noe had everything ready, Goran was thorough, and Shane made an excellent deal for me. Overall w Fast, courteous, professional and easy to work with. Noe had everything ready, Goran was thorough, and Shane made an excellent deal for me. Overall was well done. More

Excellent Service Manager Rudy, the Service Manager, was fantastic. Our car was broke down and Ford Roadside Assistance still couldn't get a tow truck to get us for over 3 hour Rudy, the Service Manager, was fantastic. Our car was broke down and Ford Roadside Assistance still couldn't get a tow truck to get us for over 3 hours. So Rudy himself drove out to meet us immediately. He figured out the problem and got it so we could drive our car to the dealership and leave it to be fixed the next morning. He personally ensured it was fixed first thing and even met me at the door of the dealership when I came to get it. His service was impeccable. More