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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
329 Reviews
Call Dealership (877) 315-7172

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 329 reviews

March 26, 2024

Quick repair on rear camera recall, as soon as parts became available. Courteous. Explained the problem. More

by Kay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent
Report | Print
Mar 28, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 26, 2024

3-25-24. Had to go have an oil change today. I had an appointment so I got right in. The technician noticed my auto needed a CT wheel alignment. I knew it did More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Gregor
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Apr 03, 2024 -

Gene Messer Ford of Amarillo responded

Thank you for sharing your positive experience with us! We're delighted to hear that your oil change appointment at Gene Messer Ford went smoothly and that the technician also noticed the need for a CT wheel alignment, resulting in a noticeable improvement in your driving experience. We appreciate your feedback and look forward to serving you again in the future.

Helpful
March 26, 2024

Excellent experiences when I come in for service or while I have been looking at a new truck. It’s been an impressive experience. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
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Apr 03, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 22, 2024

Jeremy is the best! He is always friendly and helpful, regardless of what the need is. More

by melissa777222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Mar 26, 2024 -

Gene Messer Ford of Amarillo responded

It's fantastic to hear that you had a great experience and that Jeremy provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 22, 2024

They are very nice people. I was a satisfied customer and will be returning again. More

by Marisela Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Mar 26, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a satisfying experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 21, 2024

Excellent service from Jeremy and A J. They made our visit pleasurable. . You guys should be very proud. More

by lambchopnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy and AJ
Report | Print
Mar 22, 2024 -

Gene Messer Ford of Amarillo responded

It's fantastic to hear that you had a great experience and that Jeremy and AJ provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 21, 2024

They are always very helpful and accommodating when I bring my car in for service More

by gschmuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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Mar 22, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 20, 2024

JC did and great job in making sure my truck got what it needed. Always friendly and great to work with. More

by Gcorder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Report | Print
Mar 22, 2024 -

Gene Messer Ford of Amarillo responded

It's fantastic to hear that you had a great experience and that JC provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 19, 2024

Friendly and efficient. We were traveling through Amarillo from Virginia. Our truck broke down and we felt stranded. Sales department greeted us and made us feel welcome. Se More

by mikekirch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misti, Jaycee, Tyler, courtesy car driver
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Mar 22, 2024 -

Gene Messer Ford of Amarillo responded

Thank you for sharing your positive experience at Gene Messer Ford Amarillo! It's great to hear that our sales and service departments were friendly, efficient, and helpful during your visit, especially during a stressful situation like a breakdown while traveling. Our ultimate goal is your satisfaction! We appreciate your business.

Helpful
March 16, 2024

Service center staff help one another and they are focused on meeting the customer’s needs. More

by Bret.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny pollard
Report | Print
Mar 20, 2024 -

Gene Messer Ford of Amarillo responded

Thank you for the kind words Bret! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
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