Gene Messer Ford of Lubbock

Excellent knowledgeable, courteous, fast, reliable, understanding cleanliness, direct Hospital would recommend two family members friends anyone who needs their vehicle serviced or even purchase understanding cleanliness, direct Hospital would recommend two family members friends anyone who needs their vehicle serviced or even purchase More

I was pleasantly surprised how fast I was in and out! Aryan Guzman was very nice and professional, they even gave me a voucher for a free car wash. And the oil change price was very reasonable. Aryan Guzman was very nice and professional, they even gave me a voucher for a free car wash. And the oil change price was very reasonable. More

Gene Messer took care of my service needs in a timely fashion. They communicated with me through the process and were very easy to work with. fashion. They communicated with me through the process and were very easy to work with. More

Completely unprofessional staff. Morgan Rhew called me 47 times in one day after taking 2 weeks to locate a check in his own finance department. I received called and texts until 10 Morgan Rhew called me 47 times in one day after taking 2 weeks to locate a check in his own finance department. I received called and texts until 10 pm. The finance manager couldn't locate the file when i did go in to sign. I will not be returning to the Gene Messer dealerships again. More

Always easy to deal with. Kind people who have always helped me with anything I needed. Kind people who have always helped me with anything I needed. More

Lies to customer terrible service can’t diag properly poor management short on good techs poor management short on good techs More

M Pugh was an awesome person to deal with to solve the problems that was there at the time, he pulled vehicle and hap parts to be repaired and about 45 minutes I was back on the road. Thank you Mr Pugh problems that was there at the time, he pulled vehicle and hap parts to be repaired and about 45 minutes I was back on the road. Thank you Mr Pugh More

Friendly people but waited 2 1/2 hours for an oil change. Speed it up a little. Speed it up a little. More

We have used them for years…they are the BEST! ! Whether it is buying a vehicle or having one serviced!!! They explained everything about the New Lincoln Navigator, we even went back later with que ! Whether it is buying a vehicle or having one serviced!!! They explained everything about the New Lincoln Navigator, we even went back later with questions and they were glad to explain it again! We highly recommend them. More

We worked with William Martinez, I would highly recommend him! He was knowledgeable about his vehicles. him! He was knowledgeable about his vehicles. More