Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gene Messer Hyundai

Lubbock, TX

Overview
Reviews
Vehicles
4.4
273 Reviews
Call Dealership (888) 780-1048

4025 West Loop 289

Lubbock, TX

79407

Directions

By Type

Showing 273 reviews

December 08, 2023

This Salesman and Dealer ship was Friendly,knowledgeable, efficient, reliable, and I will refer Mr friends and family. More

by mcj1954john
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
II forgot but they were brothers
Report | Print
Dec 09, 2023 -

Gene Messer Hyundai responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 06, 2023

Nathaniel our salesman? Made process fast and easy Even the finance manager Gus made it pretty easy. We were in and out and about 45 min there's good nice people at Gene Mess More

by dannygarcia1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel and Gus
Report | Print
Dec 07, 2023 -

Gene Messer Hyundai responded

It's wonderful to hear that your car buying process at Gene Messer Hyundai was efficient and pleasant, thanks to Nathaniel and Gus. Swift and smooth experiences can make a big difference when purchasing a vehicle. Congratulations on your new vehicle!

Helpful
November 22, 2023

The salesman Michael was very polite and helpful we told him what we wanted and our price range and found what we wanted More

by mae3105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Nov 29, 2023 -

Gene Messer Hyundai responded

It's fantastic to hear that Michael provided such polite and helpful service during your car shopping experience! When a salesman listens to your preferences and budget and helps you find exactly what you're looking for, it truly enhances the overall buying process. Congratulations on your new vehicle!

Helpful
November 19, 2023

Great service an Matt had great communication with what additional services were needed an let us know about recall More

by cmcmurry0408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Nov 21, 2023 -

Gene Messer Hyundai responded

It's fantastic to hear that you had a great experience and that Matt provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 16, 2023

Was treated very well and all staff helpful. Was a blessing to get my Genesis GV80 serviced and not having to travel 5 hours away to get this done as Genesis dealers are not in my area More

by Specialk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Nov 18, 2023 -

Gene Messer Hyundai responded

It's fantastic to hear that Gene Messer Hyundai was able to provide such a positive and convenient service experience for your GV80. Being able to have your vehicle serviced closer to home can make a huge difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 02, 2023

The sales team provided a friendly and pleasant experience. The salesman answered all questions and was straight forward. I am sure the follow-up service will be full service. More

by Kirk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ivan
Report | Print
Nov 03, 2023 -

Gene Messer Hyundai responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
October 31, 2023

My vehicle is still doing the same thing when I bought it and it clearly had not been fixed. More

by Lorena Hutson
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Veronica/I'o
Report | Print
Helpful
October 31, 2023

Everyone treated me with a smile and were very professional on every manner that counts. More

by Lorena Hutson
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Io, Mr. Cruz, Ms. Veronica
Report | Print
Nov 02, 2023 -

Gene Messer Hyundai responded

Receiving a friendly and professional service experience is always a great thing to hear. Your positive feedback is greatly appreciated, and we are glad you had a positive experience!

Helpful
October 27, 2023

Brendan, Casey, Kattie, and Gus are phenomenal! They made my car buying experience so smooth. More

by peggyhboling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan, Kattie, Casey, and Gus
Report | Print
Oct 31, 2023 -

Gene Messer Hyundai responded

It's fantastic to hear that Brendan, Casey, Kattie, and Gus provided you with a phenomenal car-buying experience and made it a smooth process. Exceptional service and a dedicated team can greatly enhance the overall experience. Your positive feedback is greatly appreciated!

Helpful
October 25, 2023

Great customer service and a quick and efficient team to guide you through the car buying process More

by steph.santos4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Molina
Report | Print
Nov 01, 2023 -

Gene Messer Hyundai responded

It's fantastic to hear that you experienced great customer service and had a quick and efficient team to guide you through the car-buying process. A smooth and customer-centric buying experience is a valuable aspect of a dealership. Your feedback is appreciated!

Helpful
1
...
4
5
6
...
28