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Gene Messer Hyundai

Lubbock, TX

4.4
275 Reviews

4025 West Loop 289

Lubbock, TX

79407

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Showing 275 reviews

July 04, 2023

The dealership was very easy to deal with. I was able to make a deal the same day without hassle. We left happy and not like we had been taken advantage of. More

by Shawnwilson247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayo Ayodundea
Aug 03, 2023 -

Gene Messer Hyundai responded

Our top priority is to ensure that you are satisfied with our Sales staff, and we are pleased to hear that we have succeeded in providing you with a great experience! It is also wonderful to know they were able to assist you proficiently. We appreciate your Five Star review and we anticipate the opportunity to assist you again.

June 27, 2023

Staff is friendly and helpful. The mechanics do a great job. They service your car in a timely manner. More

by charlene.howell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David I think.
Jul 01, 2023 -

Gene Messer Hyundai responded

Thank you for your kind words for our staff, we appreciate it!

June 19, 2023

We have traveled 180miles round trip twice already and we still haven’t had the problem solved. I have showed them pictures of the dashboard message and they can’t find the issue. My warranty is almost out, More

by Margie
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Was not given a name of mechanic
Jun 22, 2023 -

Gene Messer Hyundai responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 806.785.7853. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Brendan Cimino General Manager

June 19, 2023

Dean from Gene Messer Hyundai was very helpful and was available to help me throughout the buying process. I would recommend him and this dealership. More

by Chris.dyer23
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dean
Jun 23, 2023 -

Gene Messer Hyundai responded

Thank you for your kind words for our staff, we appreciate it!

June 17, 2023

Great service Dept, friendly staff, nice inventory, always a awesome place to go for your cars needs. More

by celos88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine from Service Dept
Jun 23, 2023 -

Gene Messer Hyundai responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 14, 2023

Bought a new 2023 Tucson on 6-3. We were upside down on the trade and these guys worked their magic and got us into something new and affordable. I was so pleased that I bought a use More

by tommadewell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genero, Geoff, Casey
Jun 22, 2023 -

Gene Messer Hyundai responded

Thank you for your positive review! We appreciate your business. Until the next time we meet, take care!

June 12, 2023

They were not like a Pushy Car Salesman when looking for our new vehicle and service has been awesome with only one exception and it had nothing to do with the service. When I called to make an appointment More

by bakerjunior01@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately didn’t catch his name but was great
Jun 17, 2023 -

Gene Messer Hyundai responded

Thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2023

They were friends and got me get the help I needed to repair my car. More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Jun 11, 2023 -

Gene Messer Hyundai responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 07, 2023

The service department took my issue seriously. I was notified what was going on and appreciated that. More

by sisterblackhawk1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Jun 10, 2023 -

Gene Messer Hyundai responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 03, 2023

The staff is absolutely amazing! They are kind, knowledgeable and very helpful! Would highly recommend.... 10 out of 10! More

by MrsStiggers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Jun 08, 2023 -

Gene Messer Hyundai responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

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