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Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.6
353 Reviews
Gene Messer Kia is your local source for all things Kia. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Kia you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Brownfield and Littlefield. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6006 19th Street

Lubbock, TX

79407

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Showing 353 reviews

August 27, 2025

My salesman was awesome and got me in the exact car I wanted. Ansen looked out for me in every way. It was a very positive experience More

by lawrencehurtt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ansen
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Aug 30, 2025 -

Gene Messer Kia responded

Hi, we're happy to hear you had such a positive experience with Ansen! If you have any further questions, please don't hesitate to reach out!

Aug 30, 2025 -

lawrencehurtt responded

I will thank you very much

August 26, 2025

Our experience was pleasant and easy. Staff was friendly. TK and Leroy made the whole experience calm and stress-free. More

by teyett21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TK, Leroy
Report | Print
Aug 26, 2025 -

Gene Messer Kia responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 22, 2025

They are always helpful and will get you the best deal. Friendly staff every time More

by solis9700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
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Aug 25, 2025 -

Gene Messer Kia responded

Hi! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2025

Ubered me too and from the dealership while my vehicle was worked on! Took care of my issues and didnt charge me for license plate bracket. Very good service. I feel taken care of. More

by therwhangerk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun
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Aug 25, 2025 -

Gene Messer Kia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 20, 2025

I have always had great communication with this dealership until this event. The young lady that answered the phone on service desk. Simply did not listen to what i was saying. I called to correct More

by debancroft3@gmail. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t understand her name
Report | Print
Aug 22, 2025 -

Gene Messer Kia responded

I'm so sorry to hear about your recent experience. I would like to hear More. Please call me at your earliest convenience. Matt Baugher General Manager mbaugher@group1auto.com

August 18, 2025

Great dealership clean staff was friendly especially John Stewart helped me through the process very professional and friendly More

by jjsanchez8879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stewart
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Aug 20, 2025 -

Gene Messer Kia responded

Hello, we're happy you found our staff John to be so supportive during your experience here at Gene Messer Kia. We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2025

Kindest dealership in Lubbock! They were happy to do work on my Kia Telluride . Dealership is a top one in my book. Everyone from the person that answered the phone to the young ma More

by Vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and receptionist
Report | Print
Aug 16, 2025 -

Gene Messer Kia responded

Hello Vicki, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2025

Very kind and helpful staff! I was in and out in under a hour, and they have a really nice waiting room! 10/10 service! More

by Angelinamw99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla
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Aug 17, 2025 -

Gene Messer Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2025

I’ve been to Gene Messer Kia quite a few times now since getting my 2025 Kia telluride and every single time I’ve done every staff member has been very polite and respectful and have made sure that all my n More

by Jhill2838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla
Report | Print
Aug 16, 2025 -

Gene Messer Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2025

Awesome… I drove two hours to do business with them. I made a phone call and told them what I was looking for, I drove out the next morning and made the purchase More

by Sexton33
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Martinez
Report | Print
Aug 16, 2025 -

Gene Messer Kia responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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