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Gene Messer Toyota

Lubbock, TX

Overview
Reviews
Vehicles
4.8
462 Reviews
Call Dealership (806) 748-4812

6102 19th St

Lubbock, TX

79407

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Showing 462 reviews

September 28, 2023

Service was excellent and honest and the service people are very helpful and easy to work with More

by John Shurbet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nieves Garcia, Ryan Anderson
Report | Print
Oct 03, 2023 -

Gene Messer Toyota responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

Helpful
September 27, 2023

I love Toyota! They always take care of my needs and i leave everytime knowing I’m in the right hands! Thanks Matt! More

by Haleygwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt,walker , Steve Exparza, Nieves Garcia, Spencer Kainz, Ryan Anderson, Dickie Jackson, Raul Reyna, Matthew Crasta, Joe Enriquez, Teagan McClarren, Justin Guo
Report | Print
Sep 30, 2023 -

Gene Messer Toyota responded

We're delighted to hear that you love Toyota and that your needs are consistently taken care of by our team! Knowing that you feel confident and in the right hands when you leave is what we strive for. Thank you for your kind words, and a special thanks to Matt for providing you with exceptional service. Your satisfaction is our priority, and we appreciate your loyalty to Toyota!

Helpful
September 27, 2023

Very helpful, thorough, and friendly. Quick with our oil change and tire rotation, all was great! More

by agwalker1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys, Irma Swetnam
Report | Print
Sep 29, 2023 -

Gene Messer Toyota responded

We are thrilled to have provided you with a great service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
September 25, 2023

They did the right thing in the situation presented to them. Very friendly service reps. More

by LivingitupinLubbock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
Report | Print
Sep 26, 2023 -

Gene Messer Toyota responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

Helpful
September 21, 2023

Very helpful, kind, and does good work as well as wanting us to be satisfied. More

by babbette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Baugher
Report | Print
Sep 23, 2023 -

Gene Messer Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
September 21, 2023

I am really pleased with this dealership. They always make me feel like they are willing to help. More

by Lyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Reyna
Report | Print
Sep 23, 2023 -

Gene Messer Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
September 18, 2023

We had a good experience, Ethan Abbott was very in tune with what we were looking for, and was quick to let us know when something, that fit our search, showed up on the lot. More

by DC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Abbott, Josh Short
Report | Print
Sep 23, 2023 -

Gene Messer Toyota responded

Thank you for acknowledging Ethan! It is always great to hear when one of our associates is acknowledged for their professionalism. We look forward to the pleasure of assisting you again!

Helpful
September 17, 2023

They treat me and my family, right they are courteous, professional, friendly, easy to deal with More

by bradleyandgerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys, Jessica Simpson, Nieves Garcia, Ladon Burrell
Report | Print
Sep 19, 2023 -

Gene Messer Toyota responded

Thank you for the Five-Star review and for choosing Gene Messer Toyota. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

Helpful
September 12, 2023

Great service as always. Friendly and efficient. Got me in and out pretty quick. Thanks! More

by Browland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- Adam Baugher
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Sep 17, 2023 -

Gene Messer Toyota responded

We are pleased to provide friendly and efficient service when it is time to service your vehicle. Thank you for your kind words and your Five Star review. We look forward to the pleasure of assisting you again. We appreciate your business.

Helpful
September 12, 2023

The staff at Gene Messer Toyota have been very helpful and polite during my visits. More

by e.veneno806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
Report | Print
Sep 16, 2023 -

Gene Messer Toyota responded

Thank you for the Five-Star review and for choosing Gene Messer Toyota. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

Helpful
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