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Genesis Alfa Romeo FIAT

Macomb, MI

Overview
Reviews
Vehicles
4.8
88 Reviews
Call Dealership (586) 286-0200

18181 Hall Rd

Macomb, MI

48044

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Showing 88 reviews

April 12, 2024

Great experience . Would recommend their service department. Warranty work completed in timely fashion . Very professional More

by Grupatnt005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Campbell
Report | Print
Apr 14, 2024 -

Genesis Alfa Romeo FIAT responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 10, 2024

I would recommend this dealership to anyone. They are very friendly, professional, courteous and always with a smile More

by vitofinazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Campbell
Report | Print
Apr 13, 2024 -

Genesis Alfa Romeo FIAT responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
April 04, 2024

My 1st and only experience to date with staff at this dealer was excellent. Just needed to have a key programmed but they were friendly and courteous. Realized I wrote the wrong appt time down, called la More

by NOMAD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Campbell
Report | Print
Apr 06, 2024 -

Genesis Alfa Romeo FIAT responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
March 24, 2024

Exceptional service. Fast, accurate estimates . Friendly, knowledgeable staff. Clean. Nice waiting areas. Great follow up. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Campbell
Report | Print
Mar 26, 2024 -

Genesis Alfa Romeo FIAT responded

Hi Steve, we're happy you found our staff to be so supportive during your experience here at Genesis Alfa Romeo. Thank you, and have a fantastic day!

Helpful
March 09, 2024

Very curious and met all my expectations and needs. Would recommend them to anybody for a new car.Or truck More

by terrygrafmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tad malnic , James Hawrys
Report | Print
Mar 12, 2024 -

Genesis Alfa Romeo FIAT responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Genesis Alfa Romeo and we hope to see you again soon!

Helpful
March 04, 2024

Clean, prompt and clear communication through the entire process from drop off to return of my car. More

by aaptek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fady Al-Wakeel, Lindsey Campbell, Lucas Vandaele
Report | Print
Mar 08, 2024 -

Genesis Alfa Romeo FIAT responded

Hi, we're happy you found our staff to be so supportive during your experience here at Genesis Alfa Romeo. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
February 27, 2024

Took my car in with two complaints. Was called to tell me what the problem was and what the plan was to fix it. I asked if what they planned to do was going to fix both problems. Was as More

by fiat owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsey Campbell
Report | Print
Feb 27, 2024 -

Genesis Alfa Romeo FIAT responded

We do our best to diagnose problems, we apologize if we got it wrong. We will have our service manager contact you to make things right.

Helpful
December 14, 2023

Friendly service car was clean when I got it back and everyone was extremely helpful. Ease of getting appointment Very important. More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Phillips, Lindsey Campbell
Report | Print
Dec 18, 2023 -

Genesis Alfa Romeo FIAT responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Genesis Alfa Romeo and we hope to see you again soon!

Helpful
December 11, 2023

This place has the friendliest people and very knowledgeable, always able to get me in for last minute service/repair.. More

by Taria618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Campbell
Report | Print
Dec 13, 2023 -

Genesis Alfa Romeo FIAT responded

Hi, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

Helpful
November 08, 2023

Excellent sales service and repair service. Very happy with our experience at Genesis Alpha Romeo Fiat More

by finazzolinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Campbell
Report | Print
Nov 10, 2023 -

Genesis Alfa Romeo FIAT responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Genesis Alfa Romeo and we hope to see you again soon!

Helpful
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