Genesis of Charlotte

Called to service my G90 and Asia and her team were awesome. Used valet and everything went as planned. Car came back looking like new also. Pleasure to deal with. Now I’m getting the GV80 maintena awesome. Used valet and everything went as planned. Car came back looking like new also. Pleasure to deal with. Now I’m getting the GV80 maintenance performed. As I had the screen replaced with a new one that had some updated features, Rachel, the Genesis Genius, guided me through the changes. Highly recommend this dealership! More

Had VIP service, which I love. Was truly treated like a VIP! Great customer service! Was truly treated like a VIP! Great customer service! More

Asia Smith at service is Flawless! From the time of drop off to pickup, very thorough in the communication every step of the way! Love her!!!!! From the time of drop off to pickup, very thorough in the communication every step of the way! Love her!!!!! More

Our experance with Keffer dealership was excellent Brianna Smith, Rachel Cheesman and Shelene ALl Brahim were fantastic they are a asset to your company. Everyone was great to work with and I would hi Brianna Smith, Rachel Cheesman and Shelene ALl Brahim were fantastic they are a asset to your company. Everyone was great to work with and I would highly recommend you to everyone More

Joe in Service met me at 5:30 pm on the Friday before Christmas and arranged for me to have a last minute loaner for the holiday! Thanks Joe, your efforts were very appreciated. Christmas and arranged for me to have a last minute loaner for the holiday! Thanks Joe, your efforts were very appreciated. More

Great customer service at touch point! Genesis of Charlottesville will be my new dealer of choice. Genesis of Charlottesville will be my new dealer of choice. More

This is the third vehicle I have purchased from a Keffer dealership. Marcio was great to work with- very thorough on the hunt for the right vehicle and thorough at purchase. He knew the features of the car dealership. Marcio was great to work with- very thorough on the hunt for the right vehicle and thorough at purchase. He knew the features of the car very well. More

Many dealers to choose from and this was the second vehicle purchased this year from Genesis of Charlotte. Why here? Great follow through in sourcing the specific vehicles. Shelene and DeMara were dedi vehicle purchased this year from Genesis of Charlotte. Why here? Great follow through in sourcing the specific vehicles. Shelene and DeMara were dedicated to finding the vehicles as spec’d. Traded a car on each occasion and was dealt with fairly and straight forwardly. No games. Working with Shelene in new car sales has been a delight. She knows what she is doing and is on top of her game. More

Salesperson Mario Almedia has been very patient with me. I have been car shopping with this dealership for over 8 months. I was never pressured in any occasions. I recently returned back to Marcio becaus I have been car shopping with this dealership for over 8 months. I was never pressured in any occasions. I recently returned back to Marcio because of his pleasant personality, knowledge of the genesis vehicles and overall excellent customer service. He has allowed me to test drive multiple vehicles from my home and even delivered my vehicle to my doorstep after purchase. Furthermore, he carefully explained all of the features that my vehicle had to offer. Marcio is truly a value to this dealership and to customers like me. I recommend promoting this valuable employee © When visiting this dealership, ask for Marcio! You will not be disappointed = Now we have a nice vehicle for my wife to drive while taking me to my doctors appointments lol.. B. Howard DAV USAF Genesis of Charlotte Thank you so much for this wonderful More