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Genesis of Englewood powered by Benzel-Busch
Englewood, NJ
781 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 781 reviews
May 01, 2025
Genesis Englewood provides VIP level service that fits a luxury car ownership experience. I’ve been to 2 other Genesis dealerships and this is the first time I’ve experience that luxury brand experience, luxury car ownership experience. I’ve been to 2 other Genesis dealerships and this is the first time I’ve experience that luxury brand experience, similar to what I get with BMW. More
by DAVIDH325
Verified CustomerEmployees Worked With
May 01, 2025
The could not be any nicer! They were efficient and kept us up to date about my car. They were efficient and kept us up to date about my car. More
by HAYNE1954
April 30, 2025
Everything went smoothly. Dropped off vehicle and got in back in a timely manner. Excellent customer service Dropped off vehicle and got in back in a timely manner. Excellent customer service More
by Mcdonalddouglas78
April 30, 2025
informative, kind and helpful Staff are very kind, informative and attentive to requests. Professionals I must say. informative and attentive to requests. Professionals I must say. More
by NIKECOREA
April 30, 2025
To be fair, the drop off was confusing. As my service coordinator was a bit late. And the expectations were not outlined clearly. As my service coordinator was a bit late. And the expectations were not outlined clearly. More
by MLINGLE1
Employees Worked With
April 30, 2025
Wonderful experience. Very happy with the dealership and the service. I will recommend to people I know. Very happy with the dealership and the service. I will recommend to people I know. More
by DGOFF1
April 30, 2025
Fast, attentive, The problem was resokved perfectly. The waiting area was clean and comfortable. Very satisfied The waiting area was clean and comfortable. Very satisfied More
by HEKWANG.LHI
April 30, 2025
Staffs are Courteous and service action is promptly even though it was a walk in. though it was a walk in. More
by CTHOMASPARK
April 28, 2025
Everyone there is professional and helpful. They keep you updated on the status of your car. They keep you updated on the status of your car. More
by suseckert
April 27, 2025
GENESIS of Englewood kept my car for two weeks while I was given a loaner. The work was finally completed but while at the dealership the car received a four inch scrape across two bodt panels. I was n was given a loaner. The work was finally completed but while at the dealership the car received a four inch scrape across two bodt panels. I was not told about it and photos had to be reviewed to confirm that I was telling the truth. I am awaiting notification of my body shop appointment for the dealer to repaint my bumper and whatever else is needed. This can happen, but the employee who did the damage was not honest for not reporting the large scrape and as far as the dealership is concerned, my service writer (nor NY other service employee) ever contacted me with any update throughout the entire two week period. As for contacting the dealership to speak to the service department advisor, he can never be reached and does not have a good track record of returning calls. In person, however, he is very friendly, but communicating with the Service Department is often a futile exercise. More
by ALEX.CHUDOLIJ
Employees Worked With
