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Genesis of Englewood powered by Benzel-Busch
Englewood, NJ
820 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 820 reviews
July 12, 2025
Excellent valet service for oil change. Easy process and kept up-to-date. Car returned quickly and very clean! Easy process and kept up-to-date. Car returned quickly and very clean! More
by Allie
Verified CustomerEmployees Worked With
July 11, 2025
I don't live in NJ so this is not where I purchased my 2025 GV80. I was passing by and needed some help. WithoutWithout an appointment i just walked in the door. I spoke to Jason about my situation. He to 2025 GV80. I was passing by and needed some help. WithoutWithout an appointment i just walked in the door. I spoke to Jason about my situation. He took the shortest path to getting me the help and item I needed. There was no charge and he even mounted it to my car. Truly an unexpected surprise. Thank you Jason! More
by Papa Bear
Employees Worked With
July 11, 2025
The customer waiting area could be a little better. Jason was very personable and also very professional.. Jason was very personable and also very professional.. More
by VINCENTBRENN
Employees Worked With
July 10, 2025
Great customer service Quick and efficient Valet service back and forth to work was great and car wash was an unexpected treat service back and forth to work was great and car wash was an unexpected treat More
by GEOBERNIE
July 10, 2025
Everyone at the dealership was both helpful and courteous, from the valet to the woman handling the loaner vehicle. courteous, from the valet to the woman handling the loaner vehicle. More
by DONLUISI
Employees Worked With
July 09, 2025
This was my second service for this vehicle although, it was my first time at this dealership. Very nice facility and my service advisor, Jason, was a pleasure to deal with. was my first time at this dealership. Very nice facility and my service advisor, Jason, was a pleasure to deal with. More
by MercedesMike
Employees Worked With
July 07, 2025
I always get top-tier service when I visit. The service team is always courteous, professional and attentive to my needs. The service team is always courteous, professional and attentive to my needs. More
by pluckwild
Employees Worked With
July 06, 2025
One expects a certain standard of professionalism when purchasing a vehicle such as a Genesis. I feel compelled to write this because not only did the staff exceed my expectations but did so at a level f purchasing a vehicle such as a Genesis. I feel compelled to write this because not only did the staff exceed my expectations but did so at a level far and above excellent. Eileen represented the Dealership at the highest level and is a credit to the organization. The luxury market has a new leader congratulations to Genesis. More
by Mq
July 04, 2025
I arranged to have my car picked up weeks before the service date for a routine 8,000 mile maintenance; one of the perks when you buy a Genesis. It was picked up early in the morning. But by the followi service date for a routine 8,000 mile maintenance; one of the perks when you buy a Genesis. It was picked up early in the morning. But by the following afternoon I hadn’t heard anything from Service. After a number of calls I finally got an apology and still, it was 3 hours before my car was returned. Being home bound waiting to receive my car for two days is not really a perk. More
by Alan Goldstein
Employees Worked With
