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Genesis of Highland Park

Highland Park, IL

4.6
218 Reviews
Welcome to the Genesis of Highland Park Dealership! Located in Highland Park, Illinois, Genesis of Highland Park provides Genesis sales and services to drivers through the Lake County area, including those in our neighboring cities of Chicago, Deerfield, Evanston, Des Plaines, Schaumburg, Arlington Heights, Waukegan, and more! Our Dealership has been locally owned and family-operated for over 25 years. Genesis of Highland Park was previously a Hyundai Retailer in the area before becoming a Genesis brand Retailer. However, our dedication to stellar customer service remains as strong as ever. To learn more, browse through our site and contact our team . We’re happy to help with Genesis leasing and financing, as well as fast, efficient, friendly service, maintenance, and parts sales.
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2860 Skokie Valley Road

Highland Park, IL

60035

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Showing 218 reviews

February 28, 2026

I scheduled what I hoped to be, a quick follow up visit for my new Genesis. I waa very happy to recieve prompt, reliable service. More

by mendez.rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bekk Bayarsaikhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Genesis of Highland Park responded

We’re delighted to hear your GV70 follow-up service was both fast and reliable. We’ll share your feedback with Bekk and the rest of our service team. Feel free to reach out if you have questions in the future.

February 24, 2026

There are always available appointments and same day service. Less than an hour for an oil change. More

by naydenovtodor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and Kevin from service were great
Feb 24, 2026 -

Genesis of Highland Park responded

It’s wonderful to know our team could schedule a same-day appointment for your Genesis and finish the oil change in under an hour. Thank you for awarding us five stars. We look forward to helping you again soon.

February 23, 2026

The mechanics at Genesis are great mechanics. But they are getting rushed by the service people nothing would be done. You gotta take your time in order to get the car done don’t rush the job. Ex More

by stickshift80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mohammed alghzawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

Genesis of Highland Park responded

It’s great to know you value our Hyundai mechanics’ expertise. We’ll share your suggestion about allowing more time for thorough service with our team to help improve scheduling. Thank you for the five-star rating and for trusting us with your Hyundai Genesis.

February 23, 2026

Mohammed was very thorough before the sale and has also been responsive to my questions after the sale. More

by paul serio
Recommend Dealer
Yes
Employees Worked With
mohammed alghzawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Genesis of Highland Park responded

Thank you for highlighting how Mohammed guided you through the sale and stayed responsive to your questions afterward. If there’s anything else you need with your Genesis, please let us know.

February 20, 2026

There was an issue with the chrome trim when we picked up the vehicle on October 20, 2025. The salesman , Bekk Bayarsaikhan, said they would replace all the chrome. The last thing he said was "I'll call wh More

by HARLEYBIKERGM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bekk Bayarsaikhan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Genesis of Highland Park responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 18, 2026

I recently purchased a Genesis G90 from this dealership, and overall the experience was positive. The sales team was responsive throughout the process, and the vehicle was delivered to me in excellent More

by Smootd22
Recommend Dealer
Yes
Employees Worked With
Fernando Dosamantes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT COLRAIN
Feb 19, 2026 -

Genesis of Highland Park responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Genesis of Highland Park.

February 17, 2026

No hassle process . Juan and Sean easy to deal with .Paperwork process could be more efficient. More

by mitchell.balter
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rezman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Genesis of Highland Park responded

Thank you for sharing your experience. Juan and Sean are glad they could make the process easy, and we appreciate your feedback on the paperwork step. Congratulations on your new Genesis and enjoy every drive.

February 10, 2026

Matt was great to work with. I just purchased a gorgeous 2024 G80 and he was excellent with communicating and guiding through the whole process. My wife and I are super happy aft More

by jstarmer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rezman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT COLRAIN
Feb 10, 2026 -

Genesis of Highland Park responded

We’re thrilled MATT’s clear communication and guidance made your purchase of a Genesis G80 smooth and enjoyable. It’s wonderful to know you found our showroom comfortable and spotless. Please let us know if we can assist you in the future.

February 07, 2026

While you haven't asked, our experience with Matt Colrain was really the deciding factor to stop looking elsewhere and make the purchase from Genesis of Highland Park. More

by StarAnchor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rezman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT COLRAIN
Feb 07, 2026 -

Genesis of Highland Park responded

We’re delighted that MATT’s expertise helped you choose Genesis. Thank you for choosing us. Enjoy your new Genesis and we look forward to assisting you again.

February 06, 2026

Incredibly professional, accommodating and timely service. Would recommend to anybody and would not bring my car anywhere else for service More

by bschwa65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service
Feb 06, 2026 -

Genesis of Highland Park responded

Thank you for noting our team’s professionalism, accommodating approach, and prompt service on your Genesis GV80. We appreciate your recommendation and look forward to serving you again.

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