Back

Genesis of Highland Park

Highland Park, IL

4.6
295 Reviews
Welcome to the Genesis of Highland Park Dealership! Located in Highland Park, Illinois, Genesis of Highland Park provides Genesis sales and services to drivers through the Lake County area, including those in our neighboring cities of Chicago, Deerfield, Evanston, Des Plaines, Schaumburg, Arlington Heights, Waukegan, and more! Our Dealership has been locally owned and family-operated for over 25 years. Genesis of Highland Park was previously a Hyundai Retailer in the area before becoming a Genesis brand Retailer. However, our dedication to stellar customer service remains as strong as ever. To learn more, browse through our site and contact our team . We’re happy to help with Genesis leasing and financing, as well as fast, efficient, friendly service, maintenance, and parts sales.
Contact Dealership

2860 Skokie Valley Road

Highland Park, IL

60035

Directions

Filter Reviews By Type

Showing 295 reviews

June 30, 2026

I cannot recommend Genesis of Highland Park enough! From the moment I walked into the showroom, I was treated to a true luxury dealership experience. The entire team here redefines what car buying s More

by skipr1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Gesualdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Genesis of Highland Park responded

We’re delighted to hear you experienced a luxury environment with no pressure while choosing your new Genesis GV70. Enjoy the exceptional comfort and performance on every drive. Thank you for sharing your recommendation.

June 30, 2026

They are straightforward with their numbers, highly adaptive to specific client requirements, and competitive with trade-in values. The management team works with you instead of playing the usual back- More

by BERGm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Gesualdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Genesis of Highland Park responded

Congratulations on your new Genesis GV70. We’re delighted that Joey and our management team could provide clear pricing, tailored options, and a competitive trade-in value without negotiation games. Thank you for choosing Genesis and we look forward to supporting you down the road.

June 29, 2026

Brought my car in for routine maintenance at Genesis of Highland Park and the service team was outstanding. The service advisor was incredibly professional, clear with expectations, and kept me updated the More

by allin58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Gesualdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Genesis of Highland Park responded

It’s wonderful that our team delivered the level of care you expect from Genesis during your GV70 maintenance. We’re glad the advisor’s clear communication, efficient process, and the clean modern facility made your visit so comfortable. Thank you for sharing your experience!

June 29, 2026

Purchasing a car from Genesis of Highland Park, buyer beware. I negotiated an out the door price. I was never told I would later be taxed an additional 1% Cook Co. tax. I couldn't recommend buying from t More

by ltafl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Rezman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Genesis of Highland Park responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

June 23, 2026

Professional, courteous and focused on answering my questions - and not on selling me a car. More

by mcabonargi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ronnie Carden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Genesis of Highland Park responded

Thank you for sharing your experience. We’re glad Ronnie provided courteous, informative service without any sales pressure. Congratulations on your Genesis purchase and please reach out if there’s anything else we can do.

June 19, 2026

Service area was very clean and customer friendly. However, the service tech and the advisor were not on the same page, and the warranty claim was denied. Had to elevate to the National Customer Ser More

by joemorrow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
kevin rodriguez
Jun 25, 2026 -

Genesis of Highland Park responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, Joe, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

June 18, 2026

All professional, courteous and knowledgeable employees. It's a pleasure to business with this organization. It all starts with top dealership management. More

by RANDKFRANZE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Gesualdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rezman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Genesis of Highland Park responded

It’s great to know our team’s professionalism and expertise stood out during your Genesis GV70 purchase. We’ll share your compliments with our leadership. Thank you for choosing the new Genesis GV70 and for sharing your positive experience.

June 18, 2026

These guys have great customer service. I would and will recommend this dealership to my friends. More

by repifanio2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Gesualdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaniel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rezman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Genesis of Highland Park responded

We’re thrilled to hear that our customer service made such a positive impression. Thanks for recommending our team to your friends, and we hope your new Genesis GV80 continues to exceed your expectations.

June 15, 2026

Even though I had recently purchased my GV70 at another dealer, when I showed up late in the day with a damaged tire, they got me right in and replaced the tire in less than an hour More

by Jere W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salmon
Jun 15, 2026 -

Genesis of Highland Park responded

Thank you for trusting us with your Genesis GV70 tire replacement. We’re glad our team could fit you in late and have you back on the road in under an hour. Drive safely and let us know if you need anything else.

June 11, 2026

This is the way a great dealership should be run. Pleasant, professional, clean. No games. This is my first time here, and I'm impressed. Really impressed. I'm glad I discovered a business this g More

by 9phil9
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Genesis of Highland Park responded

How wonderful that your first visit with your Genesis was so pleasant, professional, and welcoming. Our team is glad to hear you appreciated our straightforward approach. We look forward to seeing you again.

2
...