Genesis of Highland Park

Matt was very helpful. No pressure. Answered all my questions and guided me through the process. Knowledgeable about the product. No pressure. Answered all my questions and guided me through the process. Knowledgeable about the product. More

The dealership looks great. The mechanics get customers in and out. They also do a great job. The other staff seem overworked and underpaid. I want to prefer this dealership but The mechanics get customers in and out. They also do a great job. The other staff seem overworked and underpaid. I want to prefer this dealership but the energy seems off. Maybe the team needs morale boosters or different management. More

My experience with Mogammed Alghzawi was outstanding. He took the time to truly listen to what I wanted in my next vehicle and used his deep knowledge of the GV70 lineup to help me narrow down the exact He took the time to truly listen to what I wanted in my next vehicle and used his deep knowledge of the GV70 lineup to help me narrow down the exact trim and color that fit me best. By great timing, the dealership had just received that perfect match, and Mohammed made the entire process feel effortless and enjoyable. Jason Rezman made the dreaded financing conversation surprisingly fun. Felt like a breeze compared to every other vehicle that I have purchased. I also want to recognize Yaniel Gonzalez and Joey Gesualdo for the way they lead and manage their teams. Although I did not meet the latter in person, the professionalism and customer‑first culture they’ve built came through in every interaction. Leadership speaks just as loudly about a company as how the product performs on the road. My experience at the Genesis of Highland Park played a major role in reshaping how I view Genesis as a brand and even broke a long family history of loyalty to German competitors. This Gregory Auto Group team set a new benchmark for what a luxury automotive experience should feel like. More

I scheduled what I hoped to be, a quick follow up visit for my new Genesis. I waa very happy to recieve prompt, reliable service. for my new Genesis. I waa very happy to recieve prompt, reliable service. More

There are always available appointments and same day service. Less than an hour for an oil change. service. Less than an hour for an oil change. More

The mechanics at Genesis are great mechanics. But they are getting rushed by the service people nothing would be done. You gotta take your time in order to get the car done don’t rush the job. Ex But they are getting rushed by the service people nothing would be done. You gotta take your time in order to get the car done don’t rush the job. Excellent mechanics for what they do. More

Mohammed was very thorough before the sale and has also been responsive to my questions after the sale. been responsive to my questions after the sale. More

There was an issue with the chrome trim when we picked up the vehicle on October 20, 2025. The salesman , Bekk Bayarsaikhan, said they would replace all the chrome. The last thing he said was "I'll call wh the vehicle on October 20, 2025. The salesman , Bekk Bayarsaikhan, said they would replace all the chrome. The last thing he said was "I'll call when the parts come in." I called a couple of times in November 2025. On December 4th I called again and Bekk said "I will call you tomorrow with a parts update. Never called back. I called again on January 26, 2026 and Bekk said he needed photos of the chrome. I told him I did not know to send photos but took the photos and tried to get help but there was a problem with my new import software. Now I am thinking why is this my problem? They knew the issue when we picked the vehicle should have taken pictures the if required. There has been little to no effort by the dealership to take care of this. Love the car. More

I recently purchased a Genesis G90 from this dealership, and overall the experience was positive. The sales team was responsive throughout the process, and the vehicle was delivered to me in excellent and overall the experience was positive. The sales team was responsive throughout the process, and the vehicle was delivered to me in excellent condition. The delivery itself was smooth, and the car arrived exactly as described. I appreciated the communication during the purchase and the willingness to work with my trade-in and out-of-state logistics. More

No hassle process . Juan and Sean easy to deal with .Paperwork process could be more efficient. Juan and Sean easy to deal with .Paperwork process could be more efficient. More